On Jan 30, BMC announced a definitive agreement to acquire Numara Software.

BMC announced its acquisition of Numara Software, signaling its intent to enter the mid-market segment and offer SaaS and IT management solutions for Global 100 to small and medium businesses.

Back in 2004, BMC acquired Magic Solutions’ help desk management software (to enter — that’s right! — into the mid-market segment) and renamed it as its own BMC service desk express suite. For Magic customers, the costs went up, even as the ship went down.

Marimba followed in the wake of Magic. Its configuration management software was integrated into BMC's Remedy line of customer support and network management software. BMC buried the Marimba name shortly thereafter.

Sequels are so predictable. Numara products will become more and more expensive as BMC tries to recoup the acquisition costs from its newly expanded customer base. In the not-too distant future, Numara customers will be finding the price increases nudging them towards the more complicated BMC Service Management (Remedy) solution — which may or may not provide the service they need, at the price they want to pay.

There is another way…

Trade in your Numara proof of purchase now and get an equivalent ManageEngine ServiceDesk Plus annual license for free*. Yes, you read it right, absolutely free with no hidden catch.

For more details, contact us at swap@manageengine.com

Otis Wade, IT Director, Three Rivers Casino and Hotel
Mike Taylor, Incident / Problem Manager, Optimum Payment LLC

You can still win gifts, even if you are not using Numara. Share it with a friend who might be using Numara and win surprise gifts