PROUD PARTNER OF THE ATLANTA HAWKS AND STATE FARM ARENA
The Atlanta Hawks deliver seamless game day technology and elevated fan experiences with ManageEngine's unified solutions
KEY CHALLENGES
Managing a complex IT infrastructure while ensuring systems remain secure, reliable, and game ready for every high-stakes event.
KEY RESULTS
A unified IT ecosystem that delivers greater efficiency, stronger security, and a seamless fan experience.
“Our job is to make sure the technology works so well that fans don’t even think about it. They just experience the game.”
Jon Santee
Vice President of Information Technology,
Atlanta Hawks and State Farm Arena
Elevating the technology behind State Farm Arena
In the heart of downtown Atlanta, State Farm Arena is more than a premier sports and live entertainment venue, it's a digital ecosystem. The Atlanta Hawks operate one of the most complex IT environments in professional sports, spanning three interconnected facilities, more than 1,000 endpoints, real-time data link feeds, broadcast systems, venue infrastructure, and nonstop fan interaction.
To keep their IT environment running seamlessly, the Hawks teamed up with ManageEngine to unify operations, enhance security, and create a scalable foundation for future innovation. With ManageEngine, they gain the visibility, automation, and control needed to keep every system running smoothly—so fans can focus on the game, not the tech.
“On game nights, every second counts. If the network
goes down, fans can’t upload images, live stats freeze,
and broadcasts may suffer. We need to see and solve
issues before they reach the fans.”
Jo-El Rowell,
Technical Help Desk Manager,
Atlanta Hawks and State Farm Arena
At a glance
Game-changing results,
on and off the court
Email-based ticketing replaced with automated workflows
95% of requests closed monthly
Hundreds of endpoints patched automatically
100% patch compliance
Real-time visibility into accounts
Audit time reduced to minutes
Automated alerts and monitoring
Live outages detected
Integrations within products
Visibility into IT infrastructure and operations
Products in focus
Products in focus
ADAudit Plus
Tracks changes across
hundreds of IT systemsServiceDesk Plus
Automates ticketing and
incident managementEndpoint Central
Patches devices and
manages endpoints
across all facilitiesOpManager
Monitors networks,
servers, and critical
infrastructure in real time
ServiceDesk Plus
Automates ticketing and
incident managementOpManager
Monitors networks,
servers, and critical
infrastructure in real time