ManageEngine Customer Case Studies

WWF - Malaysia automates support operations to achieve improved performance in tracking assets dynamically, managing asset maintenance with FacilitiesDesk.

FacilitiesDesk is easy-to-use, completely web-based and integrated facilities management software. It has simplified traditional way of tracking assets and helped us save plenty of time, energy and papers.

Sentient Flight Group (now Jet Direct Aviation..) Deploys ADManager Plus for Efficient Management of Multiple Domains

Sentient Flight Group (now Jet Direct Aviation..) a leading provider of private jet membership, achieved rapid growth as a result of the merger with JetDirect Aviation and the acquisition of TAG USA Aviation in the year 2007. ManageEngine ADManager Plus offered a helping hand to Sentient to overcome this problem of handling multiple domains. Read how.

Interfaith Medical Center simplifies Active Directory Management and achieves HIPAA Compliance with

Interfaith Medical Center, a reputed health care institution of Central Brooklyn gives utmost importance to health care standards and compliance aspects. The institution adopted ADManager Plus to overcome issues related to Bulk User/Computer Management and to extract reports relevant to HIPAA guidelines.

Applications Manager helps SaaS Office Suite Ensure Good User Experience.

Zoho is an online office productivity and collaboration suite. They provide SaaS applications for Enterprises and consumers and target a global audience. These SaaS applications are critical for their customers. Hence the Zoho Operations Team needs to ensure 24x7 availability and performance for these applications. Read the case study to know more details.

ADManager Plus Simplifies Anacomp's Litigation Support Services Through ITS Help Desk Delegation

Anacomp is a leading business process solutions company with forty years of experience and a passionate commitment to client services. Security and Management of critical documents for its Litigation Support Services was a major task. Anacomp deployed MangeEngine ADManager Plus to simplify this through its Help Desk Delegation options.

Libro achieves enhanced User Management with ManageEngine^TM ADManager Plus

Libro delivers a complete range of financial products, information and advice through channels that are convenient, secure and comfortable to its customers. The quality financial service, promotion of security and effective management of users were realized as major challenges by Libro. ManageEngine ADManager Plus helped overcome these challenges. Read how.

HomeBanc trusts ManageEngine ADSelfService Plus to resolve its Password expiry and Account lockout problems.

A financial institution of its kind HomeBanc adopts every effort to safeguard the financial information of users. HomeBanc decided to adopt a pre-existing solution, to cut down their high volume of support requests, without a need to compromise with the security. In their search for a suitable solution, the bank identified ManageEngine ADSelfService Plus to be a software that catered appropriate solutions to all their problems.

ManageEngine ADSelfService Plus helps TXP Corporation unleash Self-Service options to scale up employee productivity.

TXP Corporation, although a small business lays utmost importance to satisfy and exceed the expectations of their customers. The company maintains many systems in-house including ERP systems, Helpdesk systems, Email, Intranet and others. TXP accomplishes the authentication process by binding all their systems into the Windows Active Directory.

TEL U.S. adopts ADSelfService Plus to overcome the Account Lockout Menace.

Tokyo Electron US Holdings(TEL U.S.), Inc., a subsidiary of Tokyo Electron Limited (TEL), envisions a goal to become number one globally. In the process of analyzing the various possible options, TEL U.S. found ADSelfService Plus, as a product that best suited their needs. ADSelfService Plus, offered the flexibity for users to self unlock their accounts without involving IT staff or HelpDesk technicians.

ManageEngine MSP Center Plus Edition aims at providing everything that a managed services provider would need.

Cambridgeshire based CWL Systems is an IT support company that focuses mainly on the consultation, installation and support of IT solutions in the fast growing SMB market. Exhibiting expertise in back office solutions and network infrastructure within the mid market segment, CWL Systems have vertical focus in financial and legal services. They needed an affordable, yet reliable solution that could ensure high availability to their customers’ networks. MSP Center Plus Edition seemed almost tailor made for them.

OpManager helps online students learn without hassles.

Universitas 21 Global offers globally recognized graduate programs backed by 16 of the world's leading universities. By deploying multiple layers of redundancy over every element in the network infrastructure, the organization is able to provide a seamless and highly available online education experience. To ensure that every network component with their redundancies work the intended way, Universitas 21 Global employed ManageEngine OpManager to proactively monitor the infrastructure and maintain a robust preemptive strategy with regards to hardware failure and network outages.

Server Management Solution helps Data Center hosting and Colocation Business to provide 100% service uptime.

Learn how a Datacenter hosting business, ERP Suites, makes use of OpManager integrated with ServiceDeskPlus to meet strict customer SLAs.

Firewall Analyzer enables Professional Engineers Ontario gain control of Bandwidth usage

Professional Engineers Ontario (PEO) selected ManageEngine solution Firewall Analyzer. With Firewall Analyzer, PEO is able to identify the offending sites, which consume heavy bandwidth and block them. Firewall Analyzer empowers PEO to gain complete control over the organizations bandwidth usage.

Monitoring of Servers with ManageEngine^TM Applications Manager

On Demand TV Inc, is a broadband service provider in Japan, providing Video on Demand services and distributing image contents over B-FLET’S, high-speed Internet connections via optical fiber of NTT EAST CORPORATION and NTT WEST CORPORATION. Read the case study to know more details.

How ServiceDesk Plus Helped Ashton Park School

ServiceDesk Plus enabled Ashton Park School’s Help Desk Staff to introduce a self-service portal and considerably reduce level 1 requests from users. Unresolved level 1 and advanced requests were automatically categorized and automatic notifications were sent to the associated technicians.

AaSys Group chose MSP Center Plus Platform, because of the products' capability to scale from just a handful of devices, to over a few thousands.

AaSys is a consultancy and network services group, based in Tampa, Florida specializing in banking and financial industries. AaSys provides a wide range of services including network management and administration, security, systems integration, and remote helpdesk support.

How Al-Ahli Bank Streamlined Security and Compliance Using ManageEngine^TM

Al-Ahli Bank is a well known bank in Kuwait and UAE specializes in the retail banking segment with the deployment of modern methods. The Bank streamlined its Security and Compliance matters using the Management and Reporting functionalities of ManageEngine ADManager Plus. Read through to know how.

ManageEngine^TM Applications Manager in Financial Domain

A leading bank with thousands of branch offices deployed Applications Manager to monitor their back office applications such as loan processing, account creations and approvals, B2B transactions on custom build web applications. Read the case study to know more details.

Parliament's IT Systems smoothly managed by ManageEngine^TM Applications Manager

The IT department of a big parliament had to constantly monitor and manage the various systems, servers and databases present. The environment consisted of Oracle 11i ERP Servers, IIS Servers, Web Servers, Server that runs enterprise Document Management System, Oracle Databases, SQL Server databases that run various applications like Help Desk Software, Project Management System and etc., Read the case study to know more details.

Securing Healthcare Networks Using ManageEngine^TM NetFlow Analyzer

A not-for-profit health care provider headquartered in California with operations across several states in western United States, whose core challenge was to keep the downtime of their WAN as low as possible. And it was ManageEngine NetFlow Analyzer that was deployed to do exactly that.

Enterprise Network Monitoring for a Telecom Major Using ManageEngine^TM NetFlow Analyzer

A large telecommunication company based in Canada that provides a full range of telecommunications products and services including data, Internet protocol (IP), voice and wireless, found ManageEngine NetFlow Analyzer to be the perfect choice for their dynamic nature of business.

University Campus Network Monitoring using NetFlow Analyzer

A large University in United Kingdom, had a campus wide WAN comprising of 26 Cisco routers and 12 Enterasys Routers. The Campus network was the principal medium of communication among its diverse community. The core requirements were to identify any faults in the network rapidly and forecast future network traffic requirements accurately. And ManageEngine NetFlow Analyzer came to their rescue. Read how ManageEngine managed that...