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ManageEngine Customer Case Studies

First Mountain Bank


EventLog Analyzer helps First Mountain Bank stay Compliant with The Federal Deposit Insurance Corporation (FDIC) Audit Requirements

The Management of First Mountain Bank was facing the challenge of staying compliant with its independent auditors and the Federal Deposit Insurance Corporation (FDIC) compliance audit requirements. Auditors and the FDIC directly and regularly examine and supervise all banks in the U.S. for operational compliance, safety and soundness.

Florida Department of Transportation

Florida Department of Transportation uses ManageEngine EventLog Analyzer for Privileged User Monitoring and Auditing (PUMA)

The Office of Information System (OIS), FDoT handles thousands of users comprising of employees, consultants and contractors. The challenge faced by the FDoT was, grant of Administrator privilege going unnoticed and there was no mechanism in place to notify the Network Security Analyst when such an incident happened.

TRC

ManageEngine EventLog Analyzer enables TRC Companies, Inc. to successfully achieve SOX Compliance

As a public company, TRC's network operations team also has an additional responsibility of collecting, retaining, and reviewing terabytes of audit trail logs, generated by their network infrastructure, to support IT process controls of Section 404 of the Sarbanes-Oxley (SOX) Act.

OnPoint Financial Corp

EventLog Analyzer helps OnPoint Financial Corporation (Formerly First 1 Financial Corporation) to comply with PCI-DSS regulation effectively

Indepth log analysis is essential in the financial services industry to meet compliance requirements and maintain enterprise-wide security. Financial services companies are entrusted with customers' financial data and so a continuous monitoring of the activity logs helps readily detect suspicious activities that could lead to breach of data.

TRA

How TRA - Media and Marketing Research Company manages its ISO 27001 Compliance?

TRA holds an ISO 27001 certification and is one of the meager 65 companies in the US to hold this prestigious distinction - a feat that speaks volumes about the company's high standards of Information Security. Retaining this prized certification requires establishing the security of the company's IT assets and also keeping the network safe from the mishaps that arise out of inadvertent breaches of security by the administrative users.

Thunder Bay District Health Unit

Thunder Bay District Health Unit uses ManageEngine Firewall Analyzer for Live Traffic Monitoring and Network Anomaly Detection

"The implementation was so easy and the Firewall Analyzer immediately started showing me how much inbound and outbound traffic was passing through our firewalls. I now use Firewall Analyzer daily!"

Phil Avella,
Manager, Information Systems, Thunder Bay District Health Unit

Collabera

Firewall Analyzer helps Collabera to Gain Complete Visibility into their Client's Network Security Infrastructure

"Managing a multi-vendor firewall environment is not at all complex now. Firewall Analyzer allows us to centrally manage and monitor all firewalls such as Juniper, Fortinet, Cisco and other popular firewalls"

Girish Ramachandran,
Network Security Manager, Collabera

MindTree

Firewall Analyzer helps MindTree manage its clients network Bandwidth Utilization and monitor their remote access VPN Traffic

"The firewall audit feature helped us remove unused rules and spot vulnerabilities due to miscongurations".

Sathish,
Network Administrator, MindTree

Lake Health

Lake Health efficiently monitors internet bandwidth utilization & accelerates decision-making with ManageEngine Firewall Analyzer

"Firewall Analyzer is an invaluable tool for us. It has helped us with troubleshooting firewall issues, allowed us to view top hosts and their conversations, allowed us to view the top destinations so that we can report on what the majority of our employees are really doing on the internet".

Sherri Adams, Network Administrator,
Lake Health

ThyssenKrupp

ThyssenKrupp, a engineering company secured their IT network using Firewall Analyzer

"The anomalous behavior in our network and the details of admin related activities on our firewall went unnoticed. This was a real challenge to us to track what a network user is doing on our firewall".

Harshwardhan Kamdi, Senior Engineer Information Technology, ThyssenKrupp

TUVRheinland


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TUV Rheinlandoptimiza la visibilidadde sus sistemas criticos

La multinacional TUV Rheinland,especializada en servicios de inspec-cion tecnica y certificacion de cali-dad, ha implantado un sistema deanalisis en profundidad de trafico dered y monitorizacion de sistemas, basado en elsoftware del fabricante ManageEngine.




Sentient Flight Group (now Jet Direct Aviation..) Deploys ADManager Plus for Efficient Management of Multiple Domains

Sentient Flight Group (now Jet Direct Aviation..) a leading provider of private jet membership, achieved rapid growth as a result of the merger with JetDirect Aviation and the acquisition of TAG USA Aviation in the year 2007. ManageEngine ADManager Plus offered a helping hand to Sentient to overcome this problem of handling multiple domains. Read how.




Interfaith Medical Center simplifies Active Directory Management and achieves HIPAA Compliance with

Interfaith Medical Center, a reputed health care institution of Central Brooklyn gives utmost importance to health care standards and compliance aspects. The institution adopted ADManager Plus to overcome issues related to Bulk User/Computer Management and to extract reports relevant to HIPAA guidelines.

Zoho - Customer Showcase


Applications Manager helps SaaS Office Suite Ensure Good User Experience.

Zoho is an online office productivity and collaboration suite. They provide SaaS applications for Enterprises and consumers and target a global audience. These SaaS applications are critical for their customers. Hence the Zoho Operations Team needs to ensure 24x7 availability and performance for these applications. Read the case study to know more details.




ADManager Plus Simplifies Anacomp's Litigation Support Services Through ITS Help Desk Delegation

Anacomp is a leading business process solutions company with forty years of experience and a passionate commitment to client services. Security and Management of critical documents for its Litigation Support Services was a major task. Anacomp deployed MangeEngine ADManager Plus to simplify this through its Help Desk Delegation options.




Libro achieves enhanced User Management with ManageEngineTM ADManager Plus

Libro delivers a complete range of financial products, information and advice through channels that are convenient, secure and comfortable to its customers. The quality financial service, promotion of security and effective management of users were realized as major challenges by Libro. ManageEngine ADManager Plus helped overcome these challenges. Read how.




HomeBanc trusts ManageEngine ADSelfService Plus to resolve its Password expiry and Account lockout problems.

A financial institution of its kind HomeBanc adopts every effort to safeguard the financial information of users. HomeBanc decided to adopt a pre-existing solution, to cut down their high volume of support requests, without a need to compromise with the security. In their search for a suitable solution, the bank identified ManageEngine ADSelfService Plus to be a software that catered appropriate solutions to all their problems.




ManageEngine ADSelfService Plus helps TXP Corporation unleash Self-Service options to scale up employee productivity.

TXP Corporation, although a small business lays utmost importance to satisfy and exceed the expectations of their customers. The company maintains many systems in-house including ERP systems, Helpdesk systems, Email, Intranet and others. TXP accomplishes the authentication process by binding all their systems into the Windows Active Directory.




TEL U.S. adopts ADSelfService Plus to overcome the Account Lockout Menace.

Tokyo Electron US Holdings(TEL U.S.), Inc., a subsidiary of Tokyo Electron Limited (TEL), envisions a goal to become number one globally. In the process of analyzing the various possible options, TEL U.S. found ADSelfService Plus, as a product that best suited their needs. ADSelfService Plus, offered the flexibity for users to self unlock their accounts without involving IT staff or HelpDesk technicians.




ManageEngine MSP Center Plus Edition aims at providing everything that a managed services provider would need.

Cambridgeshire based CWL Systems is an IT support company that focuses mainly on the consultation, installation and support of IT solutions in the fast growing SMB market. Exhibiting expertise in back office solutions and network infrastructure within the mid market segment, CWL Systems have vertical focus in financial and legal services. They needed an affordable, yet reliable solution that could ensure high availability to their customers' networks. MSP Center Plus Edition seemed almost tailor made for them.




OpManager helps online students learn without hassles.

Universitas 21 Global offers globally recognized graduate programs backed by 16 of the world's leading universities. By deploying multiple layers of redundancy over every element in the network infrastructure, the organization is able to provide a seamless and highly available online education experience. To ensure that every network component with their redundancies work the intended way, Universitas 21 Global employed ManageEngine OpManager to proactively monitor the infrastructure and maintain a robust preemptive strategy with regards to hardware failure and network outages.




Server Management Solution helps Data Center hosting and Colocation Business to provide 100% service uptime.

Learn how a Datacenter hosting business, ERP Suites, makes use of OpManager integrated with ServiceDeskPlus to meet strict customer SLAs.




Firewall Analyzer enables Professional Engineers Ontario gain control of Bandwidth usage

Professional Engineers Ontario (PEO) selected ManageEngine solution Firewall Analyzer. With Firewall Analyzer, PEO is able to identify the offending sites, which consume heavy bandwidth and block them. Firewall Analyzer empowers PEO to gain complete control over the organizations bandwidth usage.




Monitoring of Servers with ManageEngineTM Applications Manager

On Demand TV Inc, is a broadband service provider in Japan, providing Video on Demand services and distributing image contents over B-FLET'S, high-speed Internet connections via optical fiber of NTT EAST CORPORATION and NTT WEST CORPORATION. Read the case study to know more details.




How ServiceDesk Plus Helped Ashton Park School

ServiceDesk Plus enabled Ashton Park School's Help Desk Staff to introduce a self-service portal and considerably reduce level 1 requests from users. Unresolved level 1 and advanced requests were automatically categorized and automatic notifications were sent to the associated technicians.




AaSys Group chose MSP Center Plus Platform, because of the products' capability to scale from just a handful of devices, to over a few thousands.

AaSys is a consultancy and network services group, based in Tampa, Florida specializing in banking and financial industries. AaSys provides a wide range of services including network management and administration, security, systems integration, and remote helpdesk support.




How Al-Ahli Bank Streamlined Security and Compliance Using ManageEngineTM

Al-Ahli Bank is a well known bank in Kuwait and UAE specializes in the retail banking segment with the deployment of modern methods. The Bank streamlined its Security and Compliance matters using the Management and Reporting functionalities of ManageEngine ADManager Plus. Read through to know how.




ManageEngineTM Applications Manager in Financial Domain

A leading bank with thousands of branch offices deployed Applications Manager to monitor their back office applications such as loan processing, account creations and approvals, B2B transactions on custom build web applications. Read the case study to know more details.




Parliament’s IT Systems smoothly managed by ManageEngineTM Applications Manager

The IT department of a big parliament had to constantly monitor and manage the various systems, servers and databases present. The environment consisted of Oracle 11i ERP Servers, IIS Servers, Web Servers, Server that runs enterprise Document Management System, Oracle Databases, SQL Server databases that run various applications like Help Desk Software, Project Management System and etc., Read the case study to know more details.




Securing Healthcare Networks Using ManageEngineTM NetFlow Analyzer

A not-for-profit health care provider headquartered in California with operations across several states in western United States, whose core challenge was to keep the downtime of their WAN as low as possible. And it was ManageEngine NetFlow Analyzer that was deployed to do exactly that.




Enterprise Network Monitoring for a Telecom Major Using ManageEngineTM NetFlow Analyzer

A large telecommunication company based in Canada that provides a full range of telecommunications products and services including data, Internet protocol (IP), voice and wireless, found ManageEngine NetFlow Analyzer to be the perfect choice for their dynamic nature of business.




University Campus Network Monitoring using NetFlow Analyzer

A large University in United Kingdom, had a campus wide WAN comprising of 26 Cisco routers and 12 Enterasys Routers. The Campus network was the principal medium of communication among its diverse community. The core requirements were to identify any faults in the network rapidly and forecast future network traffic requirements accurately. And ManageEngine NetFlow Analyzer came to their rescue. Read how ManageEngine managed that...




Password Manager Pro helps leading 3G mobile service provider automate password management processes and enhance internal controls - Case Study

Nova, lceland's Leading 3G Mobile Service Provider Uses ManageEngine Password Manager Pro for Secure, Automated, Policy-Driven and Centralized Password Management; Replaces Insecure Traditional Practices ...




Password Manager Pro helps leading Australian University take total control of administrative passwords

Australian Catholic University, one among the premier institutions in Australia uses ManageEngine Password Manager Pro to provide web-based, centralized access to privileged passwords to its geographically disparate IT team; implements password access control and enhances internal security.




Password Manager Pro Helps Leading Supply Chain Management Solution Provider Bolster the Security of IT Infrastructure

GoFrugal Technologies, which specializes in retail, retail distribution and supply chain management solutions uses ManageEngine Password Manager Pro to securely store privileged passwords in a centralized system and strengthen security of the IT infrastructure.




DeviceExpert ensures business continuity for Telecom Service Provider

Lightyear Network Solutions, one of America's fastest-growing telecom service providers, uses ManageEngine DeviceExpert to proactively manage configuration changes in their network infrastructure.




DeviceExpert helps leading university's campus network infrastructure stay in top shape

Princeton University, one of America's top research universities, uses ManageEngine DeviceExpert to automate network configuration management and upkeep its network infrastructure.