UK - London

Day 1: Tuesday, September 27, 2011

For non-ManageEngine Customers
09:00 – 09:30 Registration and Breakfast
09.30 – 09:45 The ManageEngine Story David C Howell
European Director, ManageEngine
09:45 – 10:15 Future of ITSM On the Cloud  by Industry Expert - Neil Thomas
10:30 – 11:15 ManageEngine Overview Rajesh Ganesan
ManageEngine
11:15 – 11:30 Coffee Break
11.30 – 12.15 Real Life Case Study by ME Customer TBD
12:15 – 13:00 Customer Question & Answer Panel Interact with ManageEngine Experts and Customers
13:00 – 13:45 Lunch Break and Training Registrations
For ManageEngine Customers Only
13.45 – 14.00 Welcome and Briefing David C Howell
European Director, ManageEngine
14:00 – 14.45 Desktop Central Training ADManager Plus Training
14.45 – 15.00 Coffee Break
15:00 – 17:00 Desktop Central Training ADManager Plus Training

Day 2: Wednesday, September 28, 2011

Track 1:

08:30 - 09:00 Registration and Breakfast
09.00 - 10.30 Desktop Central/ ServiceDesk Plus Training
10:30 - 10:45 Coffee Break
10:45 - 12:00 ServiceDesk Plus Training
12:00 - 12:45 Lunch Break
12:45 - 14:45 ServiceDesk Plus Training
14:45 – 15:00 Coffee Break
14:30 - 16:45 ServiceDesk Plus Training
16:45 – 17:00 Certification Exam and Wrap Up
 

Track 2:

08:30 - 09:00 Registration and Breakfast
09:00 – 10:30 OpManager and NFA Best Practices, Tips & Tricks
10:30 – 10:45 Coffee Break
10:45 – 11:30 OpManager and NFA Best Practices, Tips & Tricks
11:30 – 12:00 Applications Manager Best Practices, Tips & Tricks
12:00 – 12:45 Lunch Break
12:45 – 14:45 Applications Manager Best Practices, Tips & Tricks
14:45 – 15:00 Coffee Break
15:00 – 16:30 ADSolutions Best Practices, Tips & Tricks
16:30 – 17:00 Certification Exam and Wrap up