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Simple and Effective Help Desk for everyone!

Internal IT Help Desk | Customer Support | MSP Help Desk

Help Desk Management

ManageEngine’s portfolio of Help Desk Management Solutions deliver a comprehensive platform to manage your end users and provide efficient support. We offer the following Help Desk solutions for a variety of business needs around the globe.

Run your IT with a complete web-based, ITIL-driven Help Desk & Asset Management tool.
Enhance your customer support & service with the web-based Support software.
Manage multiple clients in a single ITIL Help Desk with integrated Asset Management.

ITIL-ready IT Help Desk Software

ServiceDesk Plus integrates your help desk requests and assets to help you manage your IT effectively. It helps you implement ITIL best practices and troubleshoot IT service requests faster. ServiceDesk Plus is a highly customizable, easy-to-implement help desk software. More than 10,000 IT managers worldwide use ServiceDesk Plus to manage their IT help desk and assets.

Customer Support Software

Enhance your customer support & service with the web-based, feature-rich Help Desk software.

Help Desk for MSP's

ServiceDesk Plus - MSP is a web based ITIL ready, Help Desk software with integrated Asset management module built specifically for Managed Service Providers. It has been designed to handle multiple accounts in a single Help Desk so the MSPs don't have to juggle with multiple software.

Customer Speaks

ServiceDesk Plus is far better than Track-IT or even Remedy. "We evaluated ServiceDesk Plus along with several other help desk vendors. ServiceDesk Plus far better than Track-IT or even Remedy."

- Guy Evans, Trim Masters.

Help Desk Management

Features	Help Desk For Internal IT Department		Help Desk For Customer Support	Help Desk For Managed Service Providers
Features	ServiceDesk Plus On premise	ServiceDesk Plus On Demand	SupportCenter Plus On premise	ServiceDesk Plus - MSP On premise
Incident Management
Problem Management
Change Management
Service Catalog
Asset Management
Purchase Management
Contract Management
Remote Control Management
Multiple Account Management
Reporting & Dashboards
Computer Telephony Integration
Self-Service Portal
Knowledge Base
Social Media Integration
CRM Integration
API Integration
	ServiceDesk Plus On premise	ServiceDesk Plus On Demand	SupportCenter Plus On premise	ServiceDesk Plus- MSP On premise
	Help Desk For Internal IT Department		Help Desk For Customer Support	Help Desk For Managed Service Providers