Device Management, made easy
Manage control and secure your workstations, mobile
devices and tablets
 
 
Help Desk for Everyone
IT Help Desk Software and Customer Support Software
 
 
Protect Your IT. Save Your Business
Build a secure fortress with our security management solutions
 
 
MSP
Manage services faster, with multi-tenanted, ITIL-ready, and unified RMM solutions
 
 
On-Demand Solutions
IT Help Desk, Active Directory, and Operations Management from the Cloud
 

Help Desk Management

Solutions for managing your IT help desk, customer support, and IT asset lifecycle

ServiceDesk Plus

ITIL-Ready Help Desk

ServiceDesk Plus

  • Web-based, IT help desk software with integrated asset and project management built on an ITIL framework
  • Used by more than 85,000 companies
  • Available in 29 different languages
  • Listed in Gartner Magic Quadrant for ITSSM Tools 2013
ServiceDesk Plus MSP

Complete Help Desk for Managed Serviced Providers

ServiceDesk Plus MSP

  • Web-based, ITIL-ready, IT help desk software with integrated asset management built specifically for MSPs
  • Bill each client effectively and accurately
  • Rebrand each account separately
SupportCenter Plus

Customer Support and Help Desk Management

SupportCenter Plus

  • Web-based customer support software
  • Manage customer tickets, account, and contact information
  • Track and manage customer emails as trouble tickets with a robust email management system
  • Manage multiple service contracts and related support plans to service customers on time and bill accordingly
  • Manage multiple service contracts and related support plans to service customers on time and bill accordingly
ServiceDesk Plus MSP

Asset Lifecycle Management

AssetExplorer

  • Discover and monitor all your IT assets (hardware and software) from one place
  • Make informed decisions on planning and purchases
  • Know the total cost of ownership of an asset
  • Ensure software licence compliance
  • Manage the complete IT asset lifecycle
  • Maximize benefits from assets
Social IT Plus

Collaborate in Real-time

Social IT Plus

  • Private groups help to carry out discussions on a project within the project members
  • The owner of the group can invite as many people as desired to join the group
  • Social IT Plus offers public APIs for integration with IT management tools
  • Events, overdue tickets, reports, and other IT management tool data are automatically posted on Social IT Plus wall via APIs
  • Social IT Plus lets you share links and attach videos, articles, and photos to any discussion

Customer Stories

  • Very happy with the Product. Saved a lot of time. Very easy to use and User Friendly compared to BMC, CA and IBM. It didn't take much time to implement.

    - Shaheed Abdul Cader, Al-Rabie Saudi Foods Co Ltd

  • Ease of use, quick implementation, UI is very different as any other toolsets of Big 4, very well bundled toolset and no additional modules/addons

    -Nitin Siddamsetty, SmartWorld

  • ServiceDesk Plus is an ITIL wizard, makes ITIL easy.It's affordable, fast and flexible, covers every aspect of helpdesk what our businesses need.

    -Aaron Bockelie, Warner Bros Games