SNMP Trap Listeners for Servers & Applications

This section is common to all the editions of IT360 - Professional Edition, Enterprise Edition (Probes only) and MSP Edition (Probes only).

SNMP Trap Listener can be configured in such a way that, if a particular trap is received, actions can be configured and alerts will be generated accordingly. For e.g. you can configure a Trap Listener for system shutdown, you can assign the severity as critical, and also associate an email action through SNMP Trap Listener. If the trap is received, then the severity becomes critical, and an email alert is generated.

The default port through which the traps are received is 1621. The default port can be changed by modifying ' <am.traplistener.port>' property in '<AMServer.properties>' under '<IT360_home>\application\conf' directory. Restart the server for the changes to take effect.

Steps to Configure SNMP Trap Listener

Follow the steps given below to configure a SNMP Trap Listener:

  1. Login to IT360 console with the Username and Password of an Admin user.

  2. Click the Admin tab in the header pane.

  3. Click SNMP Trap Listeners under Alarms.

  4. Click the 'Add New' or 'Create new SNMP Trap Listener' link. This will take you to the 'Trap Listener Details' page.

  5. Fill in the below details:

    1. Enter the Trap Listener Name.

    2. Choose the Status of the trap. The Status is 'Enable', by default.

    3. Select the SNMP Trap version, either v1 or v2c.

  1. If you select the version v1, choose the 'Generic Type'. The various generic types are coldStart, warmStart, linkDown, linkUp, authenticationFailure, egpNeighborLoss and enterpriseSpecific.

  1. If you select the version v2c, then enter the Trap OID, i.e. the Enterprise OID.

  1. Select the Severity. It can be Critical, Warning, Clear, New Threshold Profile, or WTA Exception.

    1. If you select the 'New Threshold Profile' option, you have to specify the 'Threshold Name' and the conditions for the different severities of alarms. By default, you can configure the condition for Critical severity by choosing 'Critical Alarm If' conditions from the options 'contains', 'does not contain', 'equal to', 'not equal to', 'starts with' and 'ends with'. Select the 'Show Advanced Options' checkbox to configure Warning and Clear alarm severities (i.e. 'Warning Alarm If' and 'Clear Alarm If' conditions).

    1. If you select the 'WTA Exception' option, you have to specify the 'Threshold Name' and the conditions for the different severities of alarms, by clicking 'Edit'. By default, you can configure the condition for Critical severity by choosing 'Critical Alarm If' conditions from the options 'contains', 'does not contain', 'equal to', 'not equal to', 'starts with' and 'ends with'. Select the 'Show Advanced Options' checkbox to configure Warning and Clear alarm severities (i.e. 'Warning Alarm If' and 'Clear Alarm If' conditions).

  2. Trap can be received from any Host by selecting the checkbox 'Receive this trap from any Host', or you can specify the Host from which the trap can be received by deselecting the checkbox.

  3. Associate Actions that need to be executed, when the trap is received. The actions can be chosen from the list of actions configured. If you have selected the 'New Threshold Profile' or the 'WTA Exception' option, under Severity, you have to associate the actions for the severities, as defined in the rexpective profiles. (View associating Actions in screenshot)

4. Click on to save the Trap Listener details.

Note:

  1. Click on the 'More Help' link to learn about how to configure traps.

  2. The alerts configured for the traps received can be viewed by clicking the 'Alarms' tab.

Editing SNMP Trap Listener

You can use the 'Edit' option to modify the traps listeners. Follow the below steps to edit the traps listeners:

  1. Login to IT360 console with the Username and Password of an Admin user.

  2. Click the Admin tab in the header pane.

  3. Click SNMP Trap Listeners under Alarms.

  4. Click on 'Edit' against the Traps Listener that you want to edit. This will take you to the 'Trap Listener Details' page.

  5. Edit the Trap Listener Details and click on .

Deleting SNMP Trap Listener

Follow the below steps to delete a traps listener:

  1. Login to IT360 console with the Username and Password of an Admin user.

  2. Click the Admin tab in the header pane.

  3. Click SNMP Trap Listeners under Alarms.

  4. Select the checkbox against the SNMP Trap Listener that you want to delete. Click the 'Delete' link.
  1. The following confirmation message will be displayed.

  1. Click 'OK' and you will find the selected SNMP Trap Listener, deleted from the list.

[Top]



Copyright © 2013, ZOHO Corp. All Rights Reserved.