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This section is common to all the editions of IT360 - Professional Edition, Enterprise Edition [Probes only] and MSP Edition [Probes only].
Dependencies: They determine the health/availability of a Monitors. They consist of the dependent parameters of the Monitor based on which the severity of the health and availability are determined.
Alarm Rules: They determine the health/availability of Monitors Groups.
Dependent Devices: You can configure a dependent device in such a manner that if the availability of the dependent device is down, all the Monitors/Monitor Group's availability under the dependent device will be down. Also, you have the option of supressing all the alarms, caused by the dependent device.
By configuring dependencies, you can specify whether the health or availability depends on all, or few dependencies. The severity is also determined by order of severity which is given below;
Critical
Warning
Clear
For example, if there are 9 dependencies in a Business Service, where 3 are critical, 3 are warning, and 3 are clear, and the severity of Health of the Business Service is based on any three selected dependencies, then the severity will be Critical, as per the order of severity.
To configure dependencies for a Monitor, follow the below steps;
Click on the My Dashboard tab that lists all the available Monitors and Business Services.
Click the Business Service View link. In the page displayed, you can view the list of all Business Services and the individual monitors, under each Business Service.
of the respective Monitor. This
opens the Configure Alert screen.
If you choose Availability, do the following;
Enable the Apply to similar monitors checkbox, if you wish to apply the configured dependencies to the monitors, of type similar to the selected one.
Associate Actions under two criteria: If monitor is
(down), invoke actions and If monitor is
(up), invoke actions (This field is shown, only when the Show Advanced Options checkbox is selected). Select and move the required attributes from the left box to the right box using >> button. By default, all the dependencies for the attributes of the monitors are added in the right box. You can also remove the default settings using the Action / Alert Settings option.
Set consecutive polls count:
Textbox 1 - Enter the number of times, polling is required consecutively, before reporting that the monitor is down.
Textbox 2 - Enter the number of times, polling is required consecutively, before reporting that the monitor is up.
Note: Just leave the above textboxes empty, if you want the 'Admin --> Action/Alarm Settings --> Consecutive Polls Count' settings to take effect.
- If you choose Health, do the following;
Enable the Apply to similar monitors checkbox, if you wish to apply the configured dependencies to the monitors, of type similar to the selected one.
Associate Actions under three criteria: If Health is Critical, invoke actions, If Health is Warning, invoke actions (This field is shown, only when the Show Advanced Options checkbox is selected), and If Health is Clear, invoke actions (This field is shown, only when the Show Advanced Options checkbox is selected). Select and move the required attributes from the left box to the right box using >> button. By default, all the dependencies for the attributes of the monitors are added in the right box. You can also remove the default settings using the Action / Alert Settings option.
Configure dependencies: Select and move the required attributes from the left box to the right box using > button. By default, all the dependencies for the attributes of the monitors are added in the right box;
Depends on all selected parameters: The severity of health depends on the severity of all the selected parameters.
- Depends on any "n" selected parameters: The severity of health depends on only 'n' selected parameters. The number of parameter, n, has to be selected from the combo box.
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