This section is common to all the editions of IT360 - Professional Edition, Enterprise Edition (Probes only) and MSP Edition (Probes only).
IT360 shows the connectivity between a switch and other connected devices (discovered and available under Networks module) in the network, under Switch Port Mapper. You can get the details such as the MAC address, IP Address and DNS names of the devices connected to the switch.You need to provide the details such as the community string and port number of the switch (if required) and the details of the Server or Router that may contain the layer 3 details.
Follow the steps given below:
Select a Switch from the Switch Name dropdown (if you have navigated from the Device Snapshot page, this field shows the default value).
Select a Server\Router to see more Mac to IP resolution.
You can click the Refresh button to allow IT360 to dynamically query the device and list the new set of MacAddresses connected to the switch.
You can click the Go to Switch link to view the Device Snapshot page of the switch.