IT360 Add-Ons

This section is common to all the editions of IT360 - Professional Edition, Enterprise Edition (Probes only), and MSP Edition (Probes only).

ManageEngine IT360 supports certain Add–ons that aid administrators in spreading out functionalities, such as network management and server monitoring, in such a way to meet the fast-growing business needs. In addition, integrating IT360 with other ManageEngine products results in a greater compliance, thus providing the flexibility to manage many other aspects of IT management.

The folllowing add-ons are supported by IT360:

  1. OpStor

  2. Site24x7 Integration

Steps to Access the Add-On Configuration Wizard

  1. Login to IT360 console with the Username and Password of an Admin user.

  2. Click the Admin tab in the header pane.

  3. Click Product Settings under General. Click the Add-On Configuration tab. In the Global Settings wizard displayed (shown below), you can perform the add-on configurations.

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Steps to Configure Add-ons

1. OpStor:

  1. Click the Add link beside OpStor under Add-on/Product Settings (screenshot). The Add-On/Product Settings - OpStor wizard displayed, as shown below:

  1. Configure the required information:
  1. Enter the Server Name and Port Number of the machine, where OpStor is running.

  2. Enter the Username and Password (e.g. admin/admin).

  3. Select the Protocol (http or https-SSL).
  1. Click Save for the settings to take effect. (You can edit the settings anytime from the Add-on/Product Settings wizard, by following the same steps.

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2. Site24x7 Integration:

  1. Click Add New Account beside Site24x7 Integration under Add-on/Product Settings (screenshot). The Site24x7 product Details wizard displayed, as shown below:

  1. Configure the required information:
    1. API Key: This is the Site24x7 API Key to import monitors. If you do not have an existing Site24x7 Account Register Now.

    2. Account Name: Site24x7 Account Name /Display Name.

    3. Polling Interval: Enter the polling interval time in minutes.

    4. Enable Data Collection: You can enable / disable data collection.

    5. Enable Automatic Synching: Using this option you can automatically sync the groups of URL(s) configured in Site24x7, as a monitor Sub Group in ManageEngine IT360. This is possible only if the Monitor Group Name in ManageEngine IT360 and Group Name in Site24x7 are the same.

      If a URL display name is the same in both ManageEngine IT360 and Site24x7 and if the URL in ManageEngine IT360 is associated into a Monitor Group, then the auto sync will import the Site24x7 monitor(s) as a Sub Group under the same Group as in ManageEngine IT360.

    6. Import All Monitors: If the Monitor Group name in ManageEngine IT360 does not match the Monitor Group name in Site24x7 then, using this option you can automatically import all the monitors from Site24x7 into ManageEngine IT360.

  1. Click Save for the settings to take effect. (You can edit the settings anytime from the Add-on/Product Settings wizard, by following the same steps.

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