This section is common to all the editions of IT360 - Professional Edition, Enterprise Edition [Probes only] and MSP Edition [Probes only].
If you do not want IT360 to generate alert, for the first time the threshold condition is crossed in the Applications module, then you can use this option to specify the number of consecutive polls, before generating an alert. For e.g., if you want an email alert to be generated, only if the CPU Disk utilization is above 100%, consecutively for more than two polls, then you can configure the number of consecutive polls, before reporting an error as 2. In Action / Alert Settings , you can have a common setting for all the monitors.
If you want to overwrite the common settings, you can also configure the polls, before reporting an error on availability and threshold of individual monitors.
The Consecutive Polls can be configured in the below listed ways:
On "Availability" for Individual Monitors
On "Threshold" for Individual Monitors
"Common" for all Monitors and Attributes
To Configure Polls on Availability for Individual monitors, do the following;
Click on the My Dashboard tab that lists all the Business Services.
Click any of the Server or Application Monitor Types under the Infrastructure Snapshot-Servers or Infrastructure Snapshot-Applications widget.
In the Configure Alarms window displayed, select the Configure actions at Attribute level checkbox to see the Set consecutive polls count details.
Set consecutive polls count:
Textbox 1 - Enter the number of times, polling is required consecutively, before reporting that the monitor is down.
Textbox 2 - Enter the number of times, polling is required consecutively, before reporting that the monitor is up.Note: Just leave the above textboxes empty, if you want the 'Admin --> Action/Alarm Settings --> Consecutive Polls Count' settings to take effect.
To Configure Polls on Threshold for Individual monitors, do the following;
Create New Threshold Profile, as per details found in Creating Threshold Profile.
Note: Just leave the above textboxes empty, if you want the default Consecutive Polls Count under Action/Alarm Settings to take effect.