Configuring Dependencies

This section is common to all the editions of IT360 - Professional Edition, Enterprise Edition [Probes only] and MSP Edition [Probes only].

1. Types of Dependencies

A) Attribute DependenciesThey determine the Health of a monitors. They consist of the dependent parameters of the monitor, based on which the severity of its Health is determined.  

Associate Actions: By configuring attribute dependencies, you can specify whether the Health depends on all or few dependencies. The Severity is also determined by order of severity which is given below:

  1. Critical
  2. Warning
  3. Clear

For example, if there are 9 dependencies in a Business Service, where 3 are critical, 3 are warning, and 3 are clear, and the severity of Health of the Business Service is based on any three selected dependencies, then the severity will be Critical, as per the order of severity.

B) Device Dependencies: You can configure a dependent device in such a manner that if the Availability of the dependent device is down, all the Monitors/BSG's Availability under the dependent device will be down. Also, you have the option of supressing all the alarms, caused by the dependent device.

Associate Actions: By configuring attribute dependencies, you can specify whether the Availability depends on all or few dependencies. The Severity is also determined by order of severity which is given below:

  1. Down
  2. Up

2. Steps to Configure Dependencies

  1. Click on the My Dashboard tab that lists all the Business Services.

  2. Click any of the Server or Application Monitor Types under the Infrastructure Snapshot-Servers or Infrastructure Snapshot-Applications widget.

  1. From the list of all monitors displayed under the selected Monitor Type, click any of the Monitors link, for hich you wish to configure the polls. The Overview page of the monitor is displayed.
  1. Click the Configure Alarms link under Today's Availability.

  1. The Configure Alarms window is displayed, from where you can configure both Attribute Dependencies and Device Dependencies.

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2.1 Configuring "Attribute" Dependencies:

  1. Choose Health from the Attribute combo box.

  1. Enable the Configure actions at Attribute level checkbox, to apply the configured dependencies to the monitors, of type similar to the selected one.

  2. Configure dependencies: Select and move the required attributes from the left box to the right box using > button. By default, all the dependencies for the attributes of the monitors are added in the right box.

  1. Click Save to complete configuring dependencies. Click Save and Configure Another to complete configuring dependencies and start a new configuration. Click Remove Configuration to delete the configured dependencies.

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2.2 Configuring "Device" Dependencies:

  1. Choose Availability from the Attribute combo box.

  1. Click the Dependent Device tab. Here the dependant devices are listed. You can add more by clicking the Add Dependent Device link.

  1. In the Select Dependent Device window that pops up, choose the required devices and click Add. You can use the Filter by dropdown to narrow down the Resource types.

  1. Once you have added the required devices, they show up in the Dependent Device list. You can also
  2. choose to Suppress all alarms caused by dependent Monitor, if required.

  3. Click Save to complete configuring dependencies. Click Save and Configure Another to complete configuring dependencies and start a new configuration. Click Remove Configuration to delete the configured dependencies.

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