Under 'Alarms' tab, by clicking on the 'Alarm Message' link, for individual alarms, the alarm details for each alarm is displayed.
Under the Alarm Details page, you can view the time, at which the alarm was created, Severity, Previous Severity of the alarm, and Root Cause Analysis (RCA). Further, annotations can be made to explain the details of the alarm. Then, you have the Alarm History displayed. The Alarm history gives you the history of the changes, in the status of alarm, over a period of one week.
Based on the threshold, and dependencies, associated with the attributes of Monitor, the severity of the Monitor and Monitor Group is determined. You can view the Root Cause Analysis report, by clicking the status icon of the attributes (Refer to the Icon Representation section of Appendix, to know the different status icons). Expand the nodes, to view the actual cause of the problem.
The following are the quick links that can be viewed in Alarms page.
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All |
Lists all the alarms, based on Alarm Views, where there are options to choose a particular or all Monitor Groups and Monitor Types. |
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Last One Hour |
Lists all the alarms, generated in the last one hour. |
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Last One Day |
Lists all the alarms, generated in the last one day. |
Under 'Home' tab, the recent 5 alarms, generated (critical and warning), are listed, with the following details;
Status - Indicates the severity of the Monitor, based on its pre-defined threshold.
Monitor Name - Name of the Monitor that created the alarm.
Message - Refers to the problem that caused the alarm. Click on the message, to know more about the Alarm details. Also, view the Alarm History that gives you a detailed idea on generation of the alarm and its status.
Time - Time, at which the alarm is generated.
Lists the recent critical alarms of IT360. You can view the alarm summary, by clicking on the Graph icon near the Printer friendly icon.