This section is common to all the editions of IT360 - Professional Edition, Enterprise Edition (Probes only) and MSP Edition (Probes only).
Login to IT360 console with the Username and Password of an Admin user.
Click the Admin tab in the header pane.
Click Discover/Add under Discovery.
Choose the option Add from the Discover / Add type dropdown and select the Application radio button.
In the Add New Monitor wizard displayed, click File / Directory Monitor under Custom Monitors. Fill-in the following details:
Provide a Display Name for the monitor.
Select the Type, whether it is a File monitor or Directory monitor.
Specify the File / Directory Location (according to the Type chosen above), is in the Local Server or Remote Server:
If the File / Directory Location is in the Remote server, you need to do the following:
Either select the Host Name (of the remote server) from the Choose the Host dropdown, or create a New Host, by entering a new Hostname / IP address, Username and Password of the host.
Select the Mode Of Monitoring (WMI for Windows,Telnet/SSH for Linux), the port and Command Prompt, if required.
Enter the absolute path to the File / Directory in the File / Directory Name field.
For Type chosen as File (point: 4), select the Do Content Check check box if you wish to run a content check. For this, do the following:
Enter the string for which you want to check content matching in Check Content text box. For e.g., you can check for exceptions that might occur.
Choose between the File Parsing Options to perform content check to Only appended content or the Whole File.
Enter the Polling interval time period (in minute(s)) and Timeout values (in second(s)).
Now, Associate the above Monitor Instances to a Business Service. i.e. choose the Business Service, to which you want to associate the File / Directory monitor, from the combo box. If no Business Service is found, Create one by clicking the Create New Business Service link.
In the case of Professional Edition, it is Business Service [optional].
In the case of Enterprise Edition - Probe, it is Business Service [optional]
In the case of MSP Edition - Probe, it is Customer and Site [mandatory]