SAP Server Monitors

This section is common to all editions of IT360 - Professional Edition, Enterprise Edition (Probes only) and MSP Edition (Probes only).

Creating SAP Server Monitor:

Prerequisites for monitoring SAP Server:

• SAP JavaConnector ( JCo) should be present in Applications module's classpath. More

• You need a SAP user profile, while creating a SAP monitor, with the following authorization objects; S_RFC, S_XMI_LOG and S_XMI_PROD, which are minimum prerequisites for adding the SAP monitor.

Steps for creating a SAP Server Monitor:

Follow the steps given below;

1. Go to 'Admin-> Servers & Applications', and click on 'New Monitor' link.

2. Select 'SAP Server' from 'Add Monitor of type' drop down.

3. Provide 'Host Name / IP Address'.

4. Enter the 'SubNet Mask' of the network.

5. Enter the SAP 'Logon client'.

6. Enter the SAP 'System number'.

7. Enter the SAP Logon 'Language', such as 'EN' for English.

8. Enter the 'Polling Interval' time in minutes.

9. Enter the 'User Name' & 'Password' for SAP.

10. Now, Associate Monitor Instance to Business Service, i.e choose the grouping, to which you want to associate the SAP Server Monitor, from the combo box;

    • In the case of Professional Edition, it is Business Service [optional]

    • In the case of Enterprise Edition Probe, it is Business Service [optional]

    • In the case of MSP Edition Probe, it is Customer and Site [mandatory]

11. Click 'Add Monitor(s)'. Upon adding the SAP monitor, you can view the details of the newly added SAP monitor.

Note: Kindly refer SAP Parameters to know more about the attributes monitored.

See Also:

Monitors - SAP Server Monitor | Create Other New Monitors

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Adding SAP Application running on 64 bit OS:

The steps listed below help you to add the SAP application, which runs on 64 bit OS;

Note: The below mentioned solution will work, only if IT360 runs on 32bit OS and SAP runs on 64bit OS.

1. Download 'SAP JavaConnector' from the 'SAP_Windows.zip' file. (Please contact, it360-eval@manageengine.com, to get the 'SAP_Windows.zip' file).

2. Unzip the file.

3. In machine, where IT360 is running, copy the file 'librfc32.dll' to the'C:\WINDOWS\system32' directory. In addition, copy the files 'sapjcorfc.dll' and 'sapjco.jar' to the '/applications/working/lib' directory.

4. Verify the 'msvcr71.dll' and 'msvcp71.dll' files, existing in the Windows system directory. Please make sure that you add the dll files to the Windows system directory, only if they do not previously exist.

5. Restart IT360.

6. Now, Add Monitor(s).

Tip: If you face problem in adding SAP Monitor in Windows Vista, then it means that 'msvcr71.dll' and 'msvcp71.dll' files are not present in the Windows Vista machine. Simply copy those dlls from any other windows XP machine to the Vista machine ('c:\windows\system32').