SAP Server Monitors

Introduction:

This section is common to all the editions of IT360, as per the below constraints;

SAP monitor allows you to monitor the availability and performance of SAP environment, from a centralized web console. SAP monitor takes advantage of the SAP CCMS (Computer Center Management System) architecture, to give insightful information about the SAP system, along with fault management and reporting capabilities.

Monitored Parameters:

The following parameters are monitored for SAP. The description for the parameters are from SAP Help - Alert Monitor.

Parameter

Description

Monitor Information

Health

Specifies the health of the monitor, based on its dependencies.

Type

Type of the Monitor.

Host Name

Specifies the host, in which SAP is running.

Host OS

The Operating System of the host.

Last Polled at The time, at which last polling happened.

Next Polled at

The time, at which the next polling is scheduled.

Availability

The current status of the SAP Monitor- whether it is up or down.

Background Processing
Background Utilization Percentage of the background processing capacity, currently utilized.
System Wide Queue Length Number of jobs that are ready to be executed, have start authorization, and have no target server specified, for which there are no free background work processes, averaged over all application servers with background work processes.
System Wide Free Processes Number of free background work processes.
Server Specific Queue Length Number of released jobs that are explicitly to be executed on this application server, but for which there are no free background work processes.
Background work processes count Number of background work processes on an Application server.
Error count Number of errors in background work processes, since the monitoring segment was created (that is, since the application server was started).
Error frequency Number of errors in background work processes, per minute.
Terminated on error count Number of background work processes, terminated after an error.
Buffer
Hit Ratio Percentage of the database queries that were met from the buffer (hit rate), and did not have to be passed on to the database, for different buffer types like Program, Repository, Table & GUI.
Directory Used Percentage usage of the directory (number of entries), for different buffer types, like Program, Repository, Table & GUI.
Space Used Percentage usage of the buffer storage, for different buffer types like, Program, Repository, Table & GUI.
Swap Swaps, due to a full buffer, per minute, for different buffer types like, Program, Repository, Table & GUI.
Dialog
Frontend Response Time Average time that a user waits at the front end, for the processing of his or her request.
Database Request Time Average time, for processing logical database requests.
Load And Generation Time Average load and generation time of CUA objects.
Response Time Average response time of the dialog service.
Network Time Time used in the network, during the first data transfer from the front end to the application server, and during the last data transfer from the application server to the front end.
Users Logged In Number of users logged on.
Queue Time Average time in the dispatcher wait queue.
Enqueue
Enqueue Requests Number of lock requests.
Enqueue Request Rejects Number of rejected lock requests.
Enqueue Requests Errors Number of errors that occurred during lock requests.
Dequeue Requests Number of release requests.
Dequeue Requests Errors Number of errors that occurred, when releasing locks.
Dequeue All Requests Number of releases of all locks of an LUW.
CleanUp Requests Number of releases of all locks of an Application server.
Backup Requests Number of update calls, for which locks were forwarded to the update.
Reporting Requests Number of operations, for reading the lock table.
Owner Names Actual Utilization Current number of lock owners in the lock table.
Granule Arguments Actual Utilization Current number of different lock arguments in the lock table.
Granule Entries Actual Utilization Current number of elementary locks in the lock table.
Update Queue Actual Current number of open update requests with locks.
Recent Lock Time (per minute) Time spent in the critical path of the lock table for lock operations (in seconds per minute).
Recent Lock Wait Time (per minute) Wait time of parallel processes, before entering the critical path of the lock table (in seconds per minute).
Recent Server Time (per minute) Total time spent in the enqueue server (in seconds per minute).
Enqueue Frequency Enqueue operations (logical data locks), per minute, that are coming from another instance to the central instance.
Operating System
CPU Utilization Average usage of the CPU in a host system.
Disk Utilization Average usage of the disk in a host system.
Extended Memory Utilization of the extended memory, as a percentage.
Private Memory Utilization of the private memory, as a percentage.
Roll Area Usage Usage of the roll area, as a percentage.
Page In Average number of page-ins, per second. (page-in occurs, if a process accesses a data page that is not available in the main memory).
Page Out Average number of page-outs, per second (page-out occurs, if a page is stored out of the main memory, to make room for the pages required by other processes).
Syslog Frequency Number of messages, per minute, that appeared in the system log of an Application server.
Spool system Details
Spool Utilization Utilization of the spool work processes, as a percentage.
Spool Work Processes Count Number of spool work processes.
Spool Work Processes Errors Number of errors in spool work processes.
Spool Work Processes Terminated Number of spool work processes that terminated after errors.
Dispatcher Queue Utilization Used area of the dispatcher queue, as a percentage.
Request Queue Utilization Used area of the spool request queue, as a percentage.
Service Queue Priv Used area of the spool request queue, for processing in chronological order, as a percentage.
Service Queue Pages Number of pages in the spool request queue.
Device Cache Used Used area of the entire device cache, as a percentage.
Device Cache Fixed Used area of the fixed device cache, as a percentage.
Host Spool List Used Used area of the host spool request list, as a percentage.
Alerts Shows all the alerts, under System Errors tree node of SAP CCMS monitor [RZ 20].
When you set an alert to completed status, it is deleted from the active alerts that are shown in the Alert Monitor and the Alert Browser.

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See Also

Creating New Monitor -SAP Monitors



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