Adding Discovery Credentials

Introduction:

This section is common to all the editions of IT360 - Professional Edition, Enterprise Edition (Probes only) and MSP Edition (Probes only).

IT360 accesses the remote devices, by using the protocols SNMP, WMI/Windows, or Telnet/SSH. The credentials, such as the Password / SNMP Community, Port etc., may differ for different device types. Pre-configuring a set of credentials in IT360, helps applying them to multiple devices at a time, saving a lot of manual effort.

Configuring Discovery Credentials - Professional and Enterprise Editions:

Steps to Configure Credential Settings:

  1. Go to 'Admin --> Networks --> Credential Settings'.

  2. Click on the New button, in the page displayed.

  3. Configure the following parameters and click on Add, to add the credentials:
       
    1. Credential Type: Select the relevant protocol.
      1. Name: Enter the name of the credential.
      2. Description: Enter a brief description about the credential.
      3. User Name: Enter the name of the user (principal), on behalf of whom the message is being exchanged.
      4. Context Name: An SNMP context name or "context" in short, is a collection of management information accessible by an SNMP entity. An item of management information may exist in more than one context. An SNMP entity potentially has access to many contexts. In other words, if a management information has been defined under certain context by an SNMPv3 entity, then any management application can access that information by giving that context name. The "context name" is an octet string, which has at least one management information.
      5. SNMP Port: Enter the SNMP port number.
      6. Authentication: Select any of the authentication protocols either MD5 or SHA and enter the password. MD5 and SHA are processes which are used for generating authentication/privacy keys in SNMPv3 applications.
      7. Encryption: Select any of the encryption protocols either DES or EAS-128 and enter the password. Note: Only after configuring Authentication it is possible to configure Encryption.

    You need to enter the below details, if you click the Advanced button:

    1. SNMP Timeout (secs): Enter the time interval required for polling.
    2. SNMP Retries: Enter the number of retries required for polling.

The SNMP credentials created, is used during the initial discovery and classifications. IT360 uses these credentials to classify and add the devices into IT360.

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Associating a Credential to Several Devices Using Quick Configuration Wizard:

You can use the Quick Configuration Wizard to associate a Credential to several devices, at one go. Here are the steps;

  1. Go to 'Admin --> Networks --> Quick Configuration Wizard'.

  2. Select the option Associate a credential to several devices, and click Next.

  3. All the available Credentials are listed. Select the Credential, which you want to associate to your devices.

  4. Select the devices, to which you want to assign the credential from the column on the left and move them to the right.

  5. Click Finish. The Credential is associated to the selected devices.

Configuring Discovery Credentials - MSP Edition

IT360 accesses the remote devices using the protocols SNMP, WMI/Windows, or Telnet/SSH. The credentials like the password/snmp community, port etc., may differ for different device types. Pre-configuring a set of credentials in IT360 helps applying them to multiple devices at a time, saving a lot of manual effort.

You can edit/remove the existing credentials and add new ones.

Credentials can be configured using the below mentioned methods:

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Steps to Configure Credential Settings:

  1. Navigate to Probe`s 'Admin --> Networks' and click 'Credential Settings' under 'Discovery & Configuration'.

  2. Click 'New' in the resulting screen.

  3. Configure the following parameters:

  1. Credential Type: Select the relevant protocol (SNMP v1/v2 / SNMP v3 / Windows / Telnet/SSH).

  2. Configure the below details, if you have chosen SNMP v1/v2 in step (i):

    • Name: Configure a name for the credential.

    • Description: Enter a brief description about the credential.

    • SNMP Read: Enter the SNMP Read community String with which IMS must authenticate itself to the devices.

    • SNMP Write: Enter the SNMP Write community String with which IMS must authenticate itself to the devices before make a write operation. (Note that this is not used anywhere in the application yet).

    • SNMP Port: Enter the SNMP port number.

    • SNMP Timeout (secs): Enter the time interval required for polling.

    • SNMP Retries: Enter the number of retries required for polling.

    Note: The fields 'SNMP Port', 'SNMP Timeout (secs)' and 'SNMP Retries' are displayed, only when you click the 'Advanced' button. Again on clicking the 'Basic' button, these fields will be hidden.

  1. Configure the below details, if you have chosen SNMP v3 in step (i):

Note: The fields 'SNMP Port', 'SNMP Timeout (secs)' and 'SNMP Retries' are displayed, only when you click the 'Advanced' button. Again on clicking the 'Basic' button, these fields will be hidden.

  1. Configure the below details, if you have chosen Windows in step (i):

  2. Configure the below details, if you have chosen Telnet/SSH in step (i):

  1. click 'Add' to add the credentials.

Note: The SNMP credentials created is used during the initial discovery and classifications. IT360 uses these credentials to classify and add the devices.

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Associating a Credential to Several Devices Using Quick Configuration Wizard:

You can also use the Quick Configuration Wizard to associate a service to several devices at one go. Here are the steps:

  1. Navigate to Probe`s 'Admin --> Networks' and click 'Quick Configuration Wizard' under 'Discovery & Configuration'.

  1. Select the option 'Associate a credential to several devices and click 'Next'.

  1. All the available Credentials are listed. Select the Credential which you want to associate to your devices.

  2. Select the devices to which you want to assign the credential from the column on the left and move them to the right.

  1. Click 'Finish'.

The Credential is associated to the selected devices.

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Editing Discovery Credentials:

You can edit a Discovery Credential by following the below steps:

  1. Navigate to Probe`s 'Admin --> Networks' and click 'Credential Settings' under 'Discovery & Configuration'.

  2. Click the icon beside the 'Credential Name' that you want to edit.

  3. Make the required changes in the parameters and click 'Update'. The changes made you is updated in that particular Credential.

Deleting Discovery Credentials:

You can delete a Discovery Credential by following the below steps:

  1. Navigate to Probe`s 'Admin --> Networks' and click 'Credential Settings' under 'Discovery & Configuration'. The below page is displayed:

  1. Click the Delete icon beside the 'Credential Name' that you want to delete. The following confirmation window is displayed:

  2. Click 'OK' to confirm deletion. The selected Credential is deleted from the list.

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