Business View-Based Reports

This section is common to all the editions of IT360 - Professional Edition, Enterprise Edition (Probes only) and MSP Edition (Probes only).

IT360 provides an intuitive Availability Dashboard for your Business view, from where you can can view the Business View-based reports. You can track the fault to the root, in no time.

Steps to Access the Business View Dashboards

Note: In the case of MSP edition, first select the Customer from the Customers drop down list and then proceed with the below steps.
  1. Click the link on the Networks tab. In the dropdown displayed, click on a Business View link under Business Views.

  1. Click on the Dashboard tab. The business view dashboard shows the availability distribution and also the least available devices in that view.

  2. Click on the bar indicating a problem to drill down to the actual fault. The results are displayed in a pop-up window, as shown in the below screenshot.

  3. You can also view the dashboard for various periods like the last 24 hours, or last few days to analyze the trend, by clicking the dropdown at the top right corner of the window (see in the below screenshot).

  1. Use the Report Options feature to view specific / relevant reports. You can perform the below actions;

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