Device Snapshot

This section is common to all the editions of IT360 - Professional Edition, Enterprise Edition (Both Central & Probes) and MSP Edition (Both Central & Probes).

IT360's Device Snapshot shows the health and that of its resources, at a glance. The following topics are discussed here:

  1. Steps to View the Device Snapshot Page

  2. Device Snapshot Page Description

  3. Available Menus

1. Steps to View the Device Snapshot Page

You can access the Device Snapshot page in the following ways:

Way: I:

Note: In the case of MSP edition, first select the Customer/Site from the available dropdowns and then proceed with the below steps.
  1. Click the Networks tab. The Network Overview page is displayed.

  2. In the Device Summary section, click the required device link under Vendor, whose Device Snapshot page is to be viewed.

  1. The Snapshot page of the selected device is shown as below.

Way: II:

  1. Click the icon against the Networks tab. A small window shows up (refer the below screenshot).

  1. Click the required device link under Infrastructure Views, whose Device Snapshot page is to be viewed.

  2. The Snapshot page of the selected device is shown

Way: III:

Just type in the Name / IP Address of the device in the Device Search box at the top right corner of the window and hit Enter.

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2. Device Snapshot Page Description

The below are the different sections available in the Device Snapshot page:

  1. Device Details: Displays the system's details, such as the IP address, Vendor, Category, etc (Refer the 2nd screenshot above).

Note: System description is seen on the SNMP-enabled devices.

  1. Device Notes: This tab shows the additional device details. Click the icon and the below form will be displayed. Add Notes and click Save.

You can click on the Add More Details link, which opens the CustomFieldsForm, where you can add additional fields to denote the device details. You can either select the fields from the available list or Import Field properties from CSV.

  1. Tools: This is available under the Device Details section. The following actions can be done:

  1. Availability: Displays the device availability of the current day in the form of a pie graph. You can also view the availability report for the past 7 days or 30 days, respectively. Click on the pie graph, to view the detailed Availablility report in a pop-up window, as shown below;


  1. Response Time: Shows the current response time of the device. You can also view the availability report for the past 7 days or 30 days, respectively. It is also possible to configure response-time, based thresholds.

  2. Today`s Packet Loss: Shows the packet loss percentage for the device, on the current day. By default, IT360 sends 1 ping packet during a poll. The ping counts, retries, timeout, etc, are configurable in the file /conf / Ping.properties.

  3. CPU Utilization: Shows the current CPU load of the device. Clicking on the graph shows the trend chart of CPU utilization.

  4. Memory Utilization: Displays the current memory utilization of the device.

  5. Disk Utilization: Displays the current disk usage of the device in case of servers.

  6. Temperature: Displays the current temparature of the device.

  7. UPS Load: Shows the current UPS oad of the device. Clicking on the graph shows the trend chart of UPS utilization.

  8. UPS Status: Shows the current UPS status information of the device.

  9. Backplane Utilization: Displays the current memory utilization of the device.
Note: The above sections, displayed in the Device Snapshot page, may vary depending on the device chosen; i.e. CPU Utilization in place of UPS Load/UPS Status, and vice-versa.
  1. Monitors: This tab lists different monitors for the device. Scroll down the Device Snapshot page to access the Monitors section (See the below screenshot). You can add more monitors from the available template, or even remove the unwanted monitors from the device.

  1. Notification Profile: This tab lists the notification profiles associated to the device. Scroll down the Device Snapshot page to access the Notification Profiles section. You can add more profiles from here.
  2. Interfaces: Displays the list of interfaces in the selected device, with their status and other details. Scroll down the Device Snapshot page to access the Interfaces section. Click on the Display Name link, to view its availability and graphs on traffic and bandwidth utilization. Click Remove to delete an interface.

  3. IT Automation: This tab shows the device workflows. Scroll down the Device Snapshot page to access this section.

From here, you will be able to:

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3. Menus Available in Device Snapshot Page

  1. Custom Links Menu: Here, you can Add custom link to devices. Click here to know more.

  2. Actions Menu: List of actions that can be performed on the device include:

Apart from the above list of options, the Actions menu may show some more options for certain devices. The below are some such examples:

  1. Device Info Menu: The device information that can viewed from this menu include:

    Apart from the above list of options, the Device Info menu may show some more options for certain devices. The below are some such examples:

  1. Reports Menu: This menu offers the below reports;

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