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This section is common to all the editions of IT360 - Professional Edition, Enterprise Edition (Both Central & Probes) and MSP Edition (Both Central & Probes).
IT360's Device Snapshot shows the device`s health and that of its resources, at a glance.
Note: In the case of MSP edition, first select the Customer from the Customers drop down list and then proceed with the below steps.
Click the Networks tab.
In the Device Summary section, click on the required Device Type link, among the list of device types displayed.
- The Snapshot page of the selected device is shown as below.
[or]
The below are the different sections available in the Device Snapshot page;
Device Details: Displays the system's details, such as the IP address, Vendor, Category, etc (Refer the 2nd screenshot above).
Note: System description is seen on the SNMP-enabled devices.
icon, to add Device notes in the available fields. You can click on the Add More Details link, which opens the CustomFieldsForm, where you can add additional fields to denote the device details. Tools: The following actions can be done by clicking the respective icon:
Ping
Trace Route
Browse
Open a Telnet session [Note: Telnet is not enabled in IE7 in Windows and Firefox in Linux. Please refer here to enable Telnet in IE7 and Firefox.]Today's Availability: Displays the device availability of the current day in the form of a pie graph. You can also view the availability report for the past 7 days or 30 days, respectively. Click on the pie graph, to view the detailed Availablility report in a pop-up window, as shown below;
Response Time: Shows the current response time of the device. You can also view the availability report for the past 7 days or 30 days, respectively. It is also possible to configure response-time, based thresholds.
Today`s Packet Loss: Shows the packet loss percentage for
the device, on the current day. By default, IT360 sends 1 ping packet
during a poll. The ping counts, retries, timeout, etc, are configurable
in the file /conf / Ping.properties.
CPU Utilization: Shows the current CPU load of the device. Clicking on the graph shows the trend chart of CPU utilization.
UPS Load: Shows the current UPS oad of the device. Clicking on the graph shows the trend chart of UPS utilization.
UPS Status: Shows the current UPS status information of the device.
Memory Utilization: Displays the current memory utilization of the device.
Note: The above sections, displayed in the Device Snapshot page, can vary depending on the device chosen, e.g. CPU Utilization is displayed instead of UPS Load/UPS Status, and vice-versa.
Monitors: This tab lists different monitors for the device.
Click on the link of each monitor, to view the details about that monitors in a pop-up window.
You can add more monitors from the available template, by clicking the Add Monitor button.
You can remove the unwanted monitor(s) from the device, by clicking the Remove button.
icon. The below page is displayed, where you will be able to modify the resource monitor.
Note: Click on the Test Monitor button and you can view the test results in a pop-up window.
You can add more monitors from the available template, by clicking the Add Profile button.
You can remove the unwanted monitor(s) from the device, by clicking the Remove button.
- You can edit the rules, by clicking the
Custom Links Menu: Has the following features:
Add custom link to devices. Click here to know more about this feature.
VNC
Web
Actions Menu: List of actions that can be performed on the device include:
Update Status - Click this to update the status of the device.
Rediscover Now - Click this to rediscover the device.
Show Alarms - Click this to view the alarm details of the device.
Suppress Alarms - Click this to suppress alarms for the selected device. You can also edd a rule to supress the alarms, e.g. suppress alarms for 1hour, never, etc.
Monitoring - Click this to configure Monitoring for the selected device. You can enable / disable Polling for the device and also set the Monitoring Interval, in minutes.
Delete - Click this to delete the device.
Manage/UnManage - Click this to manage/unmanage the device.
Configure Ports - Click this to configure ports for the selected device.
Device Info Menu: The device information that can viewed from this menu include:
STP Port Details: The STP port details are displayed in a pop-up window.
Switch Port Mapper: You can configure the Switch Port Mapper details here. Select a device to see more Mac to IP resolution. Hit the Refresh button to allow IT360 to dynamically query the device and list the new set of MacAddresses, connected to the switch.
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