Add Network/Server Monitor

Introduction

This section is common to all the editions of IT360 - Professional Edition, Enterprise Edition (Probes only) and MSP Edition (Probes only).

Here, you will learn how to add a new Network device/Server from under the Admin tab. Before you add a new Network device or a Server, make sure that you have added the credentials and creating the relevant templates. This is to allow the added device to be properly categorized. Otherwise, the newly created device will fall under the Unknown Category. If you have not configured the credentials previously, you can do the same here while adding the Network/Server. Follow the steps below.

Steps to Add a Network/Server

You can add a device, i.e. discover a specific device, using IT360. This option is useful, when you don't want to discover an entire network and only a single device. You can discover individual devices on demand, by following the below steps:

  1. Login to IT360 console with the Username and Password of an Admin user.

  2. Click the Admin tab in the header pane.

  3. Click Discover/Add under Discovery.

  4. Choose the option Add from the Discover / Add type dropdown and select the Network/server radio button. Now, configure the following details:

  1. Enter either the 'Device Name' or 'IP Address' of the device to be added, e.g. 192.168.4.20.

  2. Specify the correct Netmask, e.g. 255.255.255.0.

  3. Select the 'Customer Name' from the available drop down list. (Applicable only for MSP Edition)

  4. Select the 'Site Name', specific to the selected Customer, from the available drop down list. (Applicable only for MSP Edition)

Note: In order to select the Customer/Site, you need to previously Add the Customer/Site.

  1. Select appropriate 'Credentials to use' required for the device. To do this, you should have previously configured the credentials, else add a new credential by clicking Add Credential.

    Note: Credentials are required for collecting data for various parameters through SNMP, WMI/Windows, or Telnet/SSH protocols. When you choose all credentials by checking 'Select All', the appropriate credentials for the device will be detected automatically and get mapped to the device.
  1. Click 'Add Device' to add the required devices for monitoring.

The device added above is discovered and classified properly if;

http://www.manageengine.com/it360/help/meitms/networks/help/device_templates.html

Note: If you are unable to add the device, or if the device does not show up in the map, in which you are looking for, try pinging the device from the IT360 machine and check for response. Search the device using the Device Search box on the top right corner of the WebClient.

Top

Steps to Discover Individual devices Using Map View

Alternatively, you can also add devices to a specific category directly, as explained below:

  1. Go to the required map view ['Networks tab --> Click on any Device Group (say Servers or Routers)'].

  2. In the wizard displayed, click the Map tab and the 'Add Server/Router/...' link, on top right corner of the map, to discover and classify the device into that particular category.

  1. Now, follow the steps from 5-9.

  2. Click OK.
Note: If you are unable to add the device, or if the device does not show up in the map, in which you are looking for, try pinging the device from the IT360 machine and check for response. Search the device using the Device Search box on the top right corner of the WebClient.

Top

See Also:

Discovering a Range of Devices

Discover Using CSV File Import



Copyright © 2014, ZOHO Corp. All Rights Reserved.