What is IT360?
IT360 is an Integrated IT management solution by ManageEngine designed to Monitor and Manage IT Infrastructure for Medium and Large Enterprise. ManageEngine IT360 adds a business context to monitoring IT Resources, there by helping the various stakeholders understand the impact of downtimes on the business.
An easy to use Web Console guides the user to monitor the availability and performance of the network, servers and applications. The inbuilt ITIL-ready Service Desk helps reduce the complexity of workflows in production and makes it easy for the IT administrator to run IT operations effectively.
Integrated IT Performance Management
for Better Operations |
Business Service Management which helps Business Managers |
- Network Performance Management (Availability,
Performance, Traffic Analysis)
- Systems and Database Performance Management
- Monitor Key Performance Indicators
- Trend Analysis and Reporting
- Capacity Planning
|
- End User Experience Management
- Monitor Key Business Metrics
- IT Service Desk with Support for ITIL
- Service Level Management
- IT Asset Management
|
With out of the box support for monitoring networks, servers, databases and applications, ManageEngine IT360 can give your IT Operations Team a single pane of glass to troubleshoot performance issues quickly. The integrated Service Desk with support for Ticketing, Problem Management, Change Management, Knowledge Base, automated Trouble ticketing etc makes workflows in production simpler, there by making effecient use of IT Personnel.
With IT360, we moved from multiple IT tools to one integrated, end-to-end monitoring solution. A single console gives us a unified view into all our IT infrastructure. It also gives us business insight needed to make accurate decisions and report back to our customers. The flexibility and ease of implementation of IT360 gets us to market faster while providing a lower total ownership cost.
