|
|||||||||||
Note:
* - Corresponds to the number of free apps & services available per pack.
No. There are no restriction to the funcationalities of ManageEngine IT360. The evaluation edition comes with all
functionalities and can monitor up to 25 Servers, 100 Network Interfaces with 10 device enabled for traffic management and up to 50 application and
service monitors. If you need to monitor more number of devices, servers and applications, please contact us at it360-support@manageengine.com.
Please refer to the Fact Sheet page.
Yes absolutely. Install a 60-day trial version and you can avail free technical support during evaluation period.
ManageEngine IT360 is licensed based on the number of monitored network interfaces,
apps & servers, network interfaces enabled for traffic management and number of users.
No. Simply apply the license file obtained from our Sales and continue using the same ManageEngine IT360 instance in production environment.
ManageEngine IT360 is an agent-less monitoring and management tool that uses a wide variety of protocols and technologies: ICMP, SNMP, WMI, CLI (Telnet/ SSH), TFTP, SCP, JMX, DB Queries, HTTP and other 3rd party vendor specific protocols to monitor servers and applications.
ManageEngine IT360 also includes a Syslog demon, SNMP Trap listener and Flow collectors for NetFlow, sFlow etc.. All these and more bring together many network performance monitoring and management capabilities within ManageEngine IT360. No, it is absolutely free. All you need to do is, ensure you have paid the Annual Maintenance and Support fee.
ManageEngine IT360 supports out-of-the-box over 100 vendors. To list a few: 3Com, Cisco, DELL, HP, D-Link, Extreme, Fortigate, Foundry, Juniper, Netgear, Netscreen, Nortel, Linux, Solaris, HP-UX, IBM-AIX, Microsoft Windows, APC, Libert, Oracle, Sybase etc. For more information refer to our Fact sheet.
You can monitor network devices (switches, routers, printers, UPS etc), application servers (Oracle AS, WebLogic, WebSphere, Tomcat), databases (MS SQL, Oracle, Sybase, MySQL), servers (Windows, Linux), do WAN monitoring, do traffic analysis such as link utilization and bandwidth analysis and much more.
No. Currently there is no support for 3rd party tools.
Yes, you can get a trial period extension. You need to send us a request with subject line of the email as "ManageEngine IT360 Trial Period Extension" to it360-support@manageengine.com.
No, you would have to uninstall Beta Version completely and then install the GA version.
To troubleshoot any technical issue regarding ManageEngine IT360, kindly send us an email to it360-support@manageengine.com. In addition, also send us the log file information with detailed description of the issue you face with some screenshots of the issue (if possible). This would allow our team to identify the issue and help you in getting the issue resolved. Kindly give us 24-48 hours to get back to you with regards to the issue.
You can find the log files for ManageEngine IT360 under the following folder: c:\<Installed directory>\IT360\logs\
Example: c:\ManageEngine\IT360\logs\ Yes, there is an online working demo of the product. The web address is http://it360demo.manageengine.com/.
You can also avail the personalized demo by sending us a request by filling out this form. Kindly ensure that you provide valid official email address. If you would like to have this demo at a specific time, kindly mention it in the Comments text box. We welcome all feedback / suggestions / feature request. You can fill out this form and let us know.
|
|||||||||||||||||||||||||
Are there any restrictions on the 60-day trial?
