IT Management

Breaking the silos and enabling IT to...

EnterpriseMSP

Get Clarity With a Dashboard View of IT
and It's Impact On Businesses

EnterpriseMSP

50,000 customers depend on us, so can you...
 

Customer QuotesWith IT360, we moved from multiple IT tools to one integrated, end-to-end monitoring solution. A single console gives us a unified view into all our IT infrastructure. It also gives us business insight needed to make accurate decisions and report back to our customers. The flexibility and ease of implementation of IT360 gets us to market faster while providing a lower total ownership cost.Customer Quotes

- Senthil Manimuthu, Executive Director of IT,
Infrastructure, PMSI

Troubleshooting Tips for ManageEngine IT360

Some common solutions for ManageEngine IT360

Product FAQ | General FAQ | License FAQ

Product FAQ

  1. How do I install ManageEngine IT360?
  2. How long is the trial period for ManageEngine IT360?
  3. How do I get evaluation license for ManageEngine IT360?
  4. Whom do I contact in case of any issues with ManageEngine IT360?
  5. What is the minimum system requirements for installing ManageEngine IT360?
  6. How do I start ManageEngine IT360?

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General FAQ

  1. Installation and Startup
  2. Product - General
  3. Monitoring - General
  4. Alerts & Actions
  5. Mail Server Configuration
  6. General Settings

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License FAQ

  1. Installation and Startup
  2. Product - General
  3. Monitoring - General
  4. Alerts & Actions
  5. Mail Server Configuration
  6. General Settings

Go to Top ^

Product FAQ

  1. How do I install ManageEngine IT360?

    2. To install ManageEngine IT360, double-click on the ManageEngine_IT360.exe file to start installation process. Ensure that you meet minimum system requirements before installing.

  2. How long is the trial period for ManageEngine IT360?

    3. The trial period for ManageEngine IT360 is set at 30 days. At the end of 30-days trial period, ManageEngine IT360 will stop working. You will not be able to login to ManageEngine IT360 web console. You need to contact sales@manageengine.com and apply for a get quote to purchase ManageEngine IT360 license. For more details, click here.

  3. How do I get extended evaluation license for ManageEngine IT360?

    4. You need to email us at it360-eval@manageengine.com with subject "Extend ManageEngine IT360 Eval License" and we will get back to you within 48 hours.

  4. Whom do I contact in case of any issues with ManageEngine IT360?

    5. You can send your feedback on any issue with details to it360-eval@manageengine.com.

  5. What is the minimum system requirements for installing ManageEngine IT360?

    6. Before installing ManageEngine IT360, check out the minimum system requirements needed.

  6. How do I start ManageEngine IT360?

    7. Once ManageEngine IT360 is installed in your system, you can double-click on the desktop icon to start the server or click " Start > All Programs > ManageEngine IT360 > Start IT360 " to start ManageEngine IT360.

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General FAQ

License FAQ
 
Enterprise EditionMSP Edition
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With IT360, we moved from multiple IT tools to one integrated, end-to-end monitoring solution. A single console gives us a unified view into all our IT infrastructure. It also gives us business insight needed to make accurate decisions and report back to our customers. The flexibility and ease of implementation of IT360 gets us to market faster while providing a lower total ownership cost.

Senthil Manimuthu
Executive Director of IT, PMSI

Research I've done over the last few months on BSM solution requirements shows that customers want three things relative to existing BSM solutions: lower cost, reduced complexity, and faster time to value. ManageEngine IT360 directly delivers on those needs. It also goes further by including capabilities like a service desk that are not typically bundled even in far more expensive solutions.

Paul Burns
Research Director, EMA
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