IT Management for MSPs

Solutions for MSPs that offer IT management services to their clients

IT360 MSP

Unified RMM Platform for Service Providers

IT360 MSP

  • Unified remote infrastructure management (RIM) platform built to meet the demands of today's global MSPs
  • Highly scalable, multi-tenanted architecture that can grow with global expansion plans
  • Accelerates release of services with capabilities that are in line with today's customer demands
  • Provides unified visibility across services and customers from a central console to accurately meet service level agreements (SLAs)
  • Offers affordable, pay-as-you-grow licensing model
Password Manager Pro MSP Edition

Privileged Password Management

Password Manager Pro MSP Edition

  • A secure vault for storing and managing shared, sensitive information such as passwords, documents, and digital identities
  • Enables management of each client's passwords separately - from a central console - through an automated, policy-driven approach
  • Provides critical data protection above and beyond clients' best practice security guidelines for sensitive information
ServiceDesk Plus MSP

Help Desk for Managed Service Providers

ServiceDesk Plus MSP

  • Web-based, ITIL-ready, IT help desk software with integrated asset management built specifically for MSPs
  • Enables billing for each client effectively and accurately
  • Allows rebranding for each account separately
Desktop Central MSP

Remote Desktop and Mobile Device Management

Desktop Central MSP

  • Web-based software that helps managed service providers efficiently manage their customers' servers, desktops, and mobile devices
  • Automates software distribution
  • Updates Microsoft and third-party patches
  • Inspects hardware and software assets
  • Troubleshoots technical problems via remote control
Site24x7

Server & Application Performance Monitoring (On-Demand)

Site24x7

  • Monitoring availability and end user experience made simple
  • Website, server, and application monitoring service
  • Public and private cloud monitoring (Eg. AWS, VMware)
  • Monitor resources inside the corporate LAN or data center
  • Uses an MSP-friendly architecture
  • Agent based server monitoring, and application performance monitoring of Java, .NET, and Ruby apps
  • Software as a Service delivery model offers hassle free maintenance

Customer Stories

  • "Gone are the days when IT was easy to manage. We were using HP OpenView for a long time but it just doesn’t fit into the current business landscape..."

    - Larry Dutton, Product Manager, Redstone

  • "One of the biggest challenges for us was to save the manhours, to speed up production and reduce the downtime which we weren't able to achieve with HP-NNM and other evaluated tools..."

    - Parthasarthy Shanmugam, Senior Manager