MSP solution from ManageEngine helps MSPs provide all possible services to their clients like Desktop Management, Network management, Help desk services, Professional services automation, Website monitoring , etc. at affordable price point. With MSP solutions MSPs can increase their profitability while even reducing cost to the customer. It also allows MSPs to give a thirty day free trial to their clients without any additional charge that helps for a smooth transition of clients to MSP Services. ManageEngine also offers products which are specialized in their module and has focused feature set to meet every need of a managed service provider.
Integrated MSP Platform
ManageEngine IT360 for MSP is an end-to-end Integrated IT management solution that helps Managed Service providers deliver Remote IT Management Services to their clients.
It offers :
- Unified MSP platform
- Centralized alarm management
- Multi-tenancy / Customer segmentation
- End-user experience management
- Down time scheduler with accurate SLA
- In-built ITIL ready help-desk module
ServiceDesk Plus - MSP is web based ITIL ready, Help Desk software with integrated Asset management module built specifically for Managed Service Providers. It is bundled with thoughtful features like Incident Management, Account Management, Asset Management, Knowledge Base, Service Level Agreements, Remote Control Management, and Purchase and Contract Management.
Desktop Central MSP is web-based Windows Desktop Management software that helps managed service providers to efficiently manage their customers' desktops and servers. It offers integrated desktop management functions like Software Distribution, Patch Management, IT Asset Management, Remote Control, Configurations, and System Tools.
Site24x7 is a website and server monitoring service that helps manage end user experience from a global point of presence. It helps monitor application and web service performance from a location closer to where your actual customers are.