Configuring Email Alerts

 

 

You can configure OpManager to send e-mail to network administrators when a fault is detected in the device. You can create separate profiles for each administrator and assign them to devices so that whenever the device has a fault, an e-mail is sent to the technician concerned.

 

To create an email alert profile, follow the steps given below:

  1. Select Admin --> Notification Profiles
  2. Click Add New option against Email Alerts.
  3. Type the profile name.
  4. Type valid To and From Email addresses.
  5. Select the required alarm variables that you would like to see in the email alert.
  6. Click Associate link on the right to associate the profile to devices.
  7. Select the Profile and click Next.
  8. Select the fault criteria for which you need to be notified. For instance, if you want to be notified of threshold violation, select 'Threshold rule is violated'. Click Next
  9. Select the devices or the category of devices for which you want to be notified. For instance, if you want to be notified of threshold violation for all Servers, select Server category from the combo-box. Click Next.

The profile is associated to all the servers. A notification is sent every time a threshold is violated for a server.

Note: Primary and secondary SMTP server settings can be provided in the Mail Server Settings page in OpManager. Whenever a new email profile is created, the values of the primary SMTP server and the authentication details are retrieved from the Mail Server settings. Refer to Configuring Mail Server Settings for steps to enter the details. If the SMTP server is not available while sending e-mail, secondary mail server is used to send the mail automatically.


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