ManageEngine Underwrites New Research Study of Applications Management From an End-User Perspective
Aberdeen Group Research Findings Document Value of ManageEngine Approach to Managing Application Performance
Austin, Texas, August 12, 2009 - ManageEngine, makers of a globally renowned suite of cost effective network, systems, security and applications management software solutions, today announced the release of a new report from industry analyst firm Aberdeen Group, "Monitoring the End-User Experience: Improving Business Performance through Application Management." ManageEngine, report sponsor, is an underwriter of this research, which is now available as a free download.
Based on the responses of 125 organizations, Aberdeen's research finds that by managing applications from the perspective of the end-user, organizations get a more meaningful understanding of the way in which the infrastructure is supporting the business. In fact, Aberdeen analysts found that the top 20 percent of respondents in this research initiative were over twice as likely to improve brand reputation and seventy five percent more likely to improve employee productivity.
"While monitoring the availability of an application is critical and viewing its performance across the network is certainly important, this doesn't provide a complete picture," said Hyoun Park, research analyst, Aberdeen. "Our research finds that understanding how the application is performing from the perspective of the end-user, whether internal or external, is the real key to success for leading organizations."
"With applications such as ManageEngine, Applications Manager and Site24x7 Web Site Monitoring Service, we're providing administrators with the tools and services they need to manage their infrastructure from an end-user perspective," said Gibu K. Mathew, product manager, Application Performance Managment Solutions, ManageEngine. "Infrastructure Performance Management along with End User Experience Management, helps businesses deliver applications that meet end-user expectations. We're gratified to see the study results bear that out."
ManageEngine is the leader in low-cost enterprise IT management software. The ManageEngine suite offers enterprise IT management solutions including Network Management, HelpDesk & ITIL, Bandwidth Monitoring, Application Management, Desktop Management, Security Management, Password Management, Active Directory reporting, and a Managed Services platform. ManageEngine products are easy to install, setup and use and offer extensive support, consultation, and training. More than 30,000 organizations from different verticals, industries, and sizes use ManageEngine to take care of their IT management needs cost effectively. ManageEngine is a division of ZOHO Corporation. For more information, please visit www.manageengine.com.