ManageEngine AD Solutions streamlines Identity and Access Management for Qatar Gas Transport Company

The IAM solution offers clear-cut features that deliver tangible benefits on deployment

Dubai, United Arab Emirates, September 16, 2013 - ManageEngine, the real-time IT management company has provided Nakilat, also known as Qatar Gas Transport Company with Identity and Access Management (IAM) solutions offering a template-oriented framework to easily implement role-based access to network resources, ensuring security of the network and optimum utilization. It empowers employees with improved self-service help desk that has raised productivity by 20%. Simultaneously the Active Directory (AD) network auditing and monitoring provides immediate visibility into crucial AD changes.

The solution which includes ManageEngine ADSelfService Plus, a self-password reset solution allows users to reset their own passwords and has reduced a significant number of helpdesk calls. The other self-service benefit enables users to update personal information saves the IT administrators from updating this information and has had an overall impact on productivity.

"ManageEngine's ADManager Plus has helped define and implement role based access to network resources. It redefines delegation and organizes the working environment for better efficiencies. Moreover it has removed the security loop holes in the Windows AD network. We can now empower the helpdesk for handling requests. Additionally ADManager Plus also helps simplify routine AD management operations such as bulk user provisioning, AD reporting, AD cleanups all it takes is just a few clicks." said Ragid Kader, Team Lead, IT services, Nakilat

"Above all we could also ensure to monitor and audit every single change in AD with ManageEngine's ADAudit Plus. The product maintains a log of all actions that take place along with the when's and where's. This facilitates for a root-cause analysis whenever a problem occurred in AD. Kader added.

The challenge in deploying the IAM solutions for Nakilat was to implement a solution that would facilitate the IT service team to manage and support resources not only for huge number of requests from an extremely large employee base, but more importantly to tackle the sensitive and technically complex environment of the organization. Our AD suite of products has been able to make a remarkable change in productivity." said Manikandan Thangaraj, Director of Product Management at ManageEngine.

Additionally, ADSolutions helps automate repetitive IAM operations such as user provisioning and de-provisioning. It also offers a workflow with review-approve frame work to keep control over automation of crucial tasks. The prepackaged reports enhance the user access management capabilities, and for those organizations that need insight into exchange traffic data there is an exclusive section of reports based on OWA usage, email traffic, mailbox size and permissions. The ADSolutions' products also come bundled in a single IAM offering - AD360. To know more visit http://www.manageengine.com/active-directory-360/

Pricing and Availability

ADManagerPlus starts at $495 http://www.manageengine.com/products/ad-manager/download.html.

ADAuditPlus starts at $495 http://www.manageengine.com/products/active-directory-audit/download.html

ADSelfServicePlus starts at $595 http://www.manageengine.com/products/self-service-password/download.html

A fully functional, 30-day trial version of the individual products are also available for download.

The AD360 bundle is also available at a starting price of $495.

About ADSolutions

ManageEngine's ADSolutions provide a comprehensive IAM solution and enables businesses to reduce Active Directory Management costs, improve IT security, comply with IT regulations and empower users with self-service capabilities. ManageEngine ADSolutions has a portfolio of award winning Active Directory Management and Reporting solutions. For more information visit http://www.manageengine.com/windows-active-directory-tools.html

About ManageEngine

ManageEngine delivers real-time IT management tools that empower an IT team to meet an organization's need for realtime services and support. Worldwide, more than 72,000 established and emerging enterprises -including more than 60 percent of the Fortune 500 rely on ManageEngine products to ensure the optimal performance of their critical IT infrastructure, including networks, servers, applications, desktops and more. ManageEngine is a division of Zoho Corp. with offices worldwide, including the United States, India, Japan and China. For more information, please visit http://buzz.manageengine.com/ ; follow the company blog at http://blogs.manageengine.com/, on Facebook at http://www.facebook.com/ManageEngine and on Twitter at @ManageEngine.

Media Contact:

Ahana Govinda
ManageEngine
ahana.g@manageengine.com
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