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ManageEngine Launches New Software For Managed Service Providers

ManageEngine MSP Center Lite offers remote network and systems management, is agent-based and integrates with help desk systems

AUSTIN, TX, September 07, 2010ManageEngine, makers of a globally renowned suite of cost effective network, systems, security and applications management software solutions, announced the availability of ManageEngine MSP Center Lite, agent–based, remote network and systems management software, designed specifically for Managed Service Providers (MSPs) to manage client’s networks spread across geographies.

MSP Center Lite is an integrated MSP platform that offers all the essential features a service provider looks for – network monitoring, ITIL–based service desk, asset management, server monitoring, cloud monitoring, POS monitoring, IT workflows, remote control, and patch management. MSP Center Lite is web–based and built on the agent–central architecture. The agent is lightweight, easy to install, and utilizes minimal hardware resources. The agents deployed across customers are designed to communicate with the central server via secure connections (HTTPS).

"MSP Center Lite gives us an opportunity to increase revenue by becoming even more valuable to our customers," said Ric Hayman, President of Hayman Consulting Services, a Maryland–based managed service provider and an MSP Center Lite customer. "Without having to spend a lot of money on software licenses or devote weeks to installations, MSP Center Lite allows us to proactively manage multiple customer environments simultaneously. And because I can customize the application’s branding, I know that not only will I stay top–of–mind with customers, but my business will be associated with providing an extremely valuable service."

"Our experience in working with more than 650 managed service providers managing more than 10,000 small and medium enterprises gave us insight into what the new breed of managed service providers is looking for. MSP Center Lite is an outcome of that experience," said Dev Anand, product manager, ManageEngine MSP Center Lite. "The features we have built into this product will take the load off the MSPs. Our goal with MSP Center Lite with its new integrations and automation capabilities is to allow service providers to achieve higher productivity and reap higher profits."

ManageEngine MSP Center Lite also offers seamless integration with leading help desk and PSA solutions, such as ConnectWise, ManageEngine ServiceDesk Plus MSP and ManageEngine ServiceDesk Plus. The data in MSP Center Lite can automatically synchronize with these help desk solutions.

ManageEngine MSP Center Lite can also automate repetitive tasks within the system, such as browser upgrades, operating system settings, disabling USB drive access and much more. This frees the service provider to spend time on more critical activities.

Availability and Pricing

ManageEngine MSP Center Lite is available for download. A fully–functional 60–day trial is also available. Pricing starts at $545 per year for 50 devices. The free edition of MSP Center Lite can manage up to 25 devices.

About ManageEngine

ManageEngine is the leading provider of low–cost enterprise IT management software and the only one making the 90–10 promise – to provide 90 percent of the capabilities offered by the Big 4 at just 10 percent of the price. The ManageEngine suite offers enterprise IT management solutions including Network Management, HelpDesk & ITIL, Bandwidth Monitoring, Application Management, Desktop Management, Security Management, Password Management, Active Directory reporting, and a Managed Services platform. ManageEngine products are easy to install, setup and use and offer extensive support, consultation, and training. More than 40,000 organizations from different verticals, industries, and sizes use ManageEngine to take care of their IT management needs cost effectively. ManageEngine is a division of ZOHO Corporation. For more information, please visit www.manageengine.com.

Media Contact:

Greg Wise
Weber Shandwick, for ManageEngine
+1–512–794–4716
gwise@webershandwick.com

Alex D Paul Rabidass
ManageEngine
alexdpaul@manageengine.com
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