ManageEngine Introduces Site24x7, a SaaS-based, Website User Experience Management Application

Offers monitoring from 15 locations around the world

Interop Las Vegas, May 19, 2009 — ManageEngine,makers of a globally renowned suite of cost effective network, systems, security and applications management software solutions, today at Interop (Booth 1169), announced it is continuing to enhance its ManageEngine OnDemand offering by introducing Site24x7, designed to maintain an optimal website user experience by monitoring the performance and availability of Web servers and applications from an end-user perspective.

Site24x7 gives IT operations and business managers alike the ability to monitor their customer-facing web properties on a global basis.  Site24x7 will monitor any website from 15 locations; tracking the end-user experience from six sites in the US, three sites in Europe, and four in Asia, Australia and Africa.  Site24x7 ensures the hardware and software supporting such critical functions as online purchases, site logins, web form submissions and more, are performing up to service level agreements (SLAs).  The application can even be used to monitor email and DNS servers.  Site24x7 includes an Operations Dashboard, through which all performance parameters are easily understood and any problems are automatically flagged for resolution.  

Because the application is offered as a service, IT administrators can purchase and begin benefiting from the software in just a matter of hours.  There is no need to buy and provision new servers; no time spent installing and configuring software; and licensing fees are based on a pay-as-you-go model; significantly reducing the cost, effort and time-to-value.  

“Having come from a large ISP environment to a small company with a global reach it was clear that we needed tools to allow a similar experience but not at the same level of cost,” said Brian Fraser, IT Operations Manager for UniServity, a provider of connected learning communities to two million students and teachers in 21 countries. “Site24x7 has given us the ability to monitor our services globally and see the end user experience as a result, something some enterprise solutions do not offer. The Site24x7 team is very helpful and responsive and are constantly enhancing and developing the product and are happy to take ides and leads from the end users.  All in all an excellent service.”

"It’s vital that the many functions served by corporate websites, from introducing a business to its potential customers all the way through completing a transaction, are operating in a way that keeps the customer happy,” said Gibu K. Mathew, Director, Product Management, ManageEngine.  “Site24x7 watches and reports on the infrastructure that keeps a website running, right down to how quickly individual web pages load. And as the application is available in the cloud, it delivers all these business benefits with unmatched speed and affordability.”

Availability and pricing

Site24x7 is available in four account versions:  Free, Standard, Premium and Enterprise. As a hosted application, pricing is flexible with individuals paying only for as much of the application as they need.  The company is offering a free 15-day, no-risk trial period, as well as a 30-day “no questions asked” money back guarantee.  More information can be found at http://site24x7.com.

About ManageEngine

ManageEngine is the leader in low-cost enterprise IT management software. The ManageEngine suite offers enterprise IT management solutions including Network Management, HelpDesk & ITIL, Bandwidth Monitoring, Application Management, Desktop Management, Security Management, Password Management, Active Directory reporting, and a Managed Services platform. ManageEngine products are easy to install, setup and use and offer extensive support, consultation, and training. More than 30,000 organizations from different verticals, industries, and sizes use ManageEngine to take care of their IT management needs cost effectively. ManageEngine is a division of AdventNet, Inc. For more information, please visit http://www.manageengine.com/.

Media Contact:

Greg Wise
Weber Shandwick, for ManageEngine
+1–512–794–4716
gwise@webershandwick.com

Alex D Paul Rabidass
ManageEngine
alexdpaul@manageengine.com
Follow us on Twitter: @manageengine