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Knowledge Base

How to apply the service pack to upgrade ADManager Plus

Objective: Upgrade ADManager Plus to a higher version by applying the appropriate service pack.


  1. Shut down ADManager Plus
    • If the product runs as an application, click on Start → All Programs → ADManager Plus → Stop ADManager Plus.
    • If the product runs as a windows service, click on Start → Run → type "services.msc" → Stop "ManageEngine ADManager Plus".
  2. Execute the stopDB.bat file under <ADManagerPlusHome>\bin directory.
  3. Back up ADManager Plus by zipping the contents of directory.
  4. Open Command Prompt and execute the UpdateManager.bat file under <ADManagerPlusHome>\bin directory. For Windows 7 / Vista / 2008 / 2008 R2 machines with User Account Control enabled, Select 'Run as Administrator' while opening Command Prompt
  5. Click Browse and select the .ppm file that you have downloaded.
  6. Click on Install for the service pack. Depending on the amount of data to be migrated, the installation procedure may take a few minutes. Please do not terminate prematurely.
  7. Click Close and then Exit to quit Update Manager tool.
  8. Start ADManager Plus.

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