ManageEngine® Applications Manager


Chapter 7.4.1 Sending Email

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Sending E-mail

 

This action will send e-mail to the specified persons in the event of an alarm. To create an e-mail action, follow the steps given below:

  1. Click the New Action link at the top menu. It opens Send Email screen, by default. Note: If the mail server is not configured already, you will see the Configure Mail Server screen initially. Specify mail server details and continue to configure Send E-mail action.

  2. Specify the following details:

    1. Any display name for the action.

    2. The from and to e-mail addresses.

    3. The subject and message of the e-mail.

    4. Choose the format of the message: HTML, Plain Text or Both.

    5. Choose whether to append the alarm information generated by Applications Manager to the Email.

  3. Click Create Action to finish. This will list the e-mail action name and its details along with the other actions configured.

  4. Click Add New for creating more e-mail actions or Delete (on selecting the respective action's check box) to delete the action.

After creating an e-mail action, you can edit or execute that action. These two tasks can be performed from the "View Actions" page.

Note: The Subject and Message of the e-mail action can be further enhanced by using Replaceable Tags. Further, you can edit the EMail template by changing <mail.html> file present in the <AppManager9>/working/conf directory. Restart Applications Manager on changing <mail.html>.


 

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Creating Actions

Sending SMS