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Device Management, made easy
Manage control and secure your workstations, mobile
devices and tablets
 
 
Help Desk for Everyone
IT Help Desk Software and Customer Support Software
 
 
Protect Your IT. Save Your Business
Build a secure fortress with our security management solutions
 
 
MSP
Manage services faster, with multi-tenanted, ITIL-ready, and unified RMM solutions
 
 
On-Demand Solutions
IT Help Desk, Active Directory, and Operations Management from the Cloud
 

End-User Experience Measurement - White Paper

End-User Experience Measurement is Critical for your Business : Managing Quality of Experience

Back in 2006, organizations were still predominantly using network uptime measurements to evaluate how well they were doing when delivering business critical data to end-users. The basic fact that the computer network is up or down doesn't really tell organizations if their IT teams are able to ensure seamless delivery of applications to end-users. Organizations are now seeking not only to reduce time needed to resolve performance issues as they happen, but also to take actions to prevent these problems before they disrupt key business processes.

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