ManageEngine® Applications Manager
Alarms are notifications generated based on some condition or criteria, helping to detect problems when any of the servers running in the network is experiencing it. This improves the fault management ensuring productive application monitoring
There are three severity levels for the Alarms and they are
Alarms are generated for the following type of attributes:
Availability of a Monitor. When the availability of the Monitor is down, the severity is represented as and when it is up, the severity is represented as .
Health of a Monitor.
Attributes of a Monitor. Alarms will be generated, if the threshold profile condition set for these attributes is met.
The Alarms screen provides the following:
Alarms Graph: This graphically represents the number of alarms based on its severity.
Alarm Views: This is an option to view the alarms based on a particular Monitor Group or Monitor Type by selecting them from the respective combo box.
Alarms list: This lists all the alarms with details such as Monitor name, Status, Alarm Message, Date/Time, and Technician who attended on the Alarm. You have an option to display 25/50/75/100/125 Alarms per page. Alarms can be acknowledged by the Technicians (Users) by picking up alarms, likewise unpicking of alarms is also possible. Options to add, delete and edit annotations is available. By Clicking on 'Set as Clear' link, you can change the state of the selected alarms from Critical/Warning to Clear state. By clicking on the 'Alarm Message' link, you can view the Alarm Details. Also, you can view the history of the alarm by clicking on the History Report PDF.
Alarms for traps: Traps received via SNMP Trap Listener can be seen here. Also, the other unsolicitated traps can be viewed here.
JMX Notifications: You can view the JMX Notifications received.
Quick Links: Refer to the Alarm Details section.
The following steps will generate alarms and perform actions based on your configuration. Go through the following sections to know about the configurations.
Creating Threshold Profile
Associating Threshold and Action with Attributes
Configuring Consecutive Polls
Note: Bulk Alarms Configuration is also possible. Refer Bulk Alarm Configuration
Go to the Alarms Tab to view all the alarms configured in Applications Manager along with their severity, type, date and the technician to whom the alarm is assigned. You can sort the alarms by clicking on the parameter type at the top of the table.
You can view all alarms or filter the Critical , Warning and Clear alarms by clicking the respective buttons. Also, click the respective buttons to view only Configured Traps, Unsolicited Traps or JMX Notifications.
You can perform bulk alarm actions by checking the check-boxes of the alarms and selecting the action you require from the Alarm Actions drop-down menu at the top of the table. You can perform actions like:
Set the alarm as clear.
Acknowledge the alarm.
Assign a Technician to take care of the alarm.
Generate a PDF report showing the History Report of the alarm.
Generate an Excel report showing the History Report of the alarm.
You can filter alarms to show alarms generated in a specific period or a specific day by selecting the time you require from the Select Time drop-down menu at the top of the table. You can filter alarms generated:
Last One Hour
Last 2 hours
Last 4 hours
Last 6 hours
Last 12 hours
Last 24 hours
Select Monitor Group
You can filter alarms to show only alarms associated with monitor groups or only with monitors. You can do this by selecting the option you require from the Select Monitor Group drop-down menu at the top of the table.
Select Monitor Type
You can filter alarms to show only alarms associated with a particulat monitor type. Select the monitor type that you require from the Select Monitor Type drop-down menu at the top of the table and click Go.
You can search through alarms by clicking the search button at the top of the alarms table. When you click the button text boxes appear in the alarms table under the parameter names. You can search for alarms by typing the alarm message, alarm name, type, or technician to whom the alarm is assigned and then clicking Submit.
Java Runtime Monitors