ManageEngine® Applications Manager


Mobile Web iPhone App

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Mobile Web/ iPhone App

 

ManageEngine Applications Manager Mobile Web and iPhone App (Download App) allows your technicians to access the Applications Manager performance data from your smartphones. With on-the-go monitoring you can reduce the time for resolution of a fault occurring in your system, thereby increasing the overall availability of your business services.

 

ManageEngine Applications Manager provides two options:

 

1. Use the Mobile Web Client, which can be accessed using popular Mobile Web browsers.

2. Use the Applications Manager iPhone App, available in the iPhone App Store.

 

Optimized for most types of smart phones, Applications Manager provides a convenient method to track critical applications, perform actions, receive alerts and identify issues quickly and easily from any location.

 

There are seven views that are mainly available via your mobile:

Infrastructure View

Infrastructure view displays a list overview of all the monitors associated with a user classified into various categories, say Applications Servers, Database Servers etc. This view enlists the overall availability and health status and their health outages (the number of monitors in error by the total number of monitors). For usability reasons, the monitor types with critical health status are shown at top of the page. You can view the list of monitors of a particular type by clicking on any category under the list. By clicking on the monitor name will display a monitor details page where we can poll, manage/unmanage and ping the monitor.


Monitor Group View

Monitor group view lists all the configured top level monitor groups. This gives a clear view of the day's availability and health status of a monitor group or subgroup and the outages. This makes it easier to track if one of the monitors have failed. As in the Infrastructure View, you can click on a monitor group to see details like the total number of monitors associated to the group.

 

Dashboards

The dashboards view is for users who want a bird's eye view summarizing the dashboards alone. By clicking on any of the dashboards, you can list the widgets configured. Further, you can click on the widget names to know the widget details.

 

Alarms

By default, this view lists all the critical and warning alarms. You also have the option to list the clear alarms. The alarms are sorted based on the time of creation. By clicking on the health icons, you can get a summary of the alarm details. Clicking on an alarm opens the alarm details page where you can manage/unmanage alarm or clear the alarms. From an alarm details page you can also go the monitor or group details page by clicking on its name.

Down Monitors/ Outages

This view lists all the 'down' or unavailable monitors associated to the user. From this view you also get a summary of the down monitor details like how long the monitor has been down. Clicking on the monitor name, displays a page where you can poll, manage/unmanage and ping the monitor.


Actions

This view will list all the action types associated with each of the monitors. Clicking on the action type lists the actions. You can view action details by clicking on the action name. From this view, you can execute the action. This is useful for executing actions like Windows service actions, Amazon EC2 actions and VM actions.


Search

 

You can display the Search page from the drop-down menu at the top of the page or from the tab at the bottom. You can use the search bar to search for any keyword. The Search result will have the list of monitors or monitor groups related to the keyword along with their availability and health status. You can go to the monitor/group details page by clicking on the monitor/group name.

 

The seven monitoring views in the Mobile Client of Applications Manager are tailored to meet the end user's needs and provides you with effective portable monitoring of your environment.

 

Note: Dashboards and Actions are not supported in the iPhone App.

 

 

Push Notification for iPhone App

The iPhone App provides you with push notifications for health and availability related alerts. To set it up, use the 'Settings' option in the home page and then 'Notification Settings' to customize the various options. By default the option to notify during a Critical Health condition will be enabled.

 

Server Settings: To run Applications Manager's iPhone App, you have to provide Applications Manager installation details. For this, click on the link 'Server Settings' from the login page and find options to Edit or Add applications manager server details. Click on the '+' symbol and provide the Applications Manager Host Name and SSL Port. You can also use this page to add multiple installations of Applications Manager. Select the particular row to switch between the various installations and use the 'Sign In' button at the top of the screen to land in the login page.


 

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