ManageEngine® Applications Manager


Chapter 6.5 Services

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Services

 

Applications Manager supports monitoring of the following Services to check their status:

It performs the following checks to ensure its availability and represents the information in the form of graphs. Availability tab, gives the Availability history for the past 24 hours or 30 days. Performance tab gives the Health Status and events for the past 24 hours or 30 days. List view enables you to perform bulk admin configurations. Click on the individual monitors listed, to view the following information.

 

Service Type

Checks

JMX Applications

  • Connects to the MX4J-JMX agent to check availability and response time of RMI Connector. You can also view the custom attributes of the MX4J-JMX agent in the same page. Further, alarms can be generated for JMX notifications through JMX Notification Listener. For information on adding Custom Monitors, refer to Custom Monitors topic.

Ping Monitor

  • Applications Manager uses Ping Monitor to track if the particular host / IP address is accessible or not. It checks for availability of a device, server or network device

  • The parameters that are monitored are

    Packet Statistics:

    Packet Loss (%): Packet loss gives the percentage of packets that fail to reach the destination.
    Packets Sent: No. of Packets sent.
    Packet Received: No. of Packets received.

    Round Trip Time: Time taken for each packet exchange. Ping places a timestamp in each packet, which is echoed back and is used to compute how long each packet exchange took

Service Monitoring

  • Monitors different services running in particular/default ports such as FTP-21, Telnet-23 etc running in the network.

  • Connects to the server configured for monitoring.

  • Checks availability and the response time of the service. Here, the response time is the time taken to connect to the port, execute the given command and search the string.

AdventNet JMX Agent

  • Connects to the AdventNet JMX agent to check availability and performance of RMI Adapter. You can also view the custom attributes of the JMX agent in the same page. For information on adding Custom Monitors, refer to Custom Monitors topic.

SNMP

  • Connects to SNMP agent running in an application and monitors the availability and performance of the service. You can also view the custom attributes of the SNMP agent in the same page. For information on adding Custom Monitors, refer to Custom Monitors topic.

Telnet
  • Connects to Telnet port (default 23)and checks its availability.

  • Monitors response time and updates the status based on a given threshold.

Active Directory
  • Connects to the active directory server and checks its availability

  • Monitors Active Directory network services including Kerberos Key Distribution Center Service, DNS Client Service, Net Logon Service etc.

  • In addition, some of the other key performance metrics which are monitored are:

    • Network
    • NTFRS and LSASS processes
    • LDAP & Replication stats

In addition, System and Performance Counter Monitor are also monitored in Active Directory monitor.

DNS Monitor Monitors the availability and performance of DNS monitors. It also monitors individual attribute of DNS monitor such as Response Time, Record Type, Record Available, Search Field, Search Value, Search Value Status and Search Time.
FTP/SFTP Monitor

Monitors the availability and performance of FTP/SFTP monitor. In addition, it monitors Connection Time, Login Time, File Transfer, File Transfer Speed, Full Transaction and Files & Directories located in the Home Directory.

 

Connection Time: Time taken by Applications Manager to connect to FTP server.

 

Login Time: Time taken by Applications Manager to login to FTP server.

 

File Transfer: It is the time taken for a file to either upload (mput) or download (mget) to a FTP server. In addition, the file size is also monitored while being uploaded or downloaded.

 

File Transfer Speed: It is the time taken by a particular file transfered to (mput) or from (mget) a FTP server.

 

Full Transaction: This provides the number of uploads/downloads that was completed correctly.

 

Files & Directory (Home Directory): This provides the number of files and directories that were present in the FTP server.

LDAP Monitor

Monitors the availability and performance of LDAP server. It monitors the Login Time attribute - time taken for a user to login into LDAP server. In addition it also monitors Search Details and Search Results Details.

 

Search Details displays the time taken for a search to execute and total response time. The total response time is the login time plus time taken for a search in LDAP server.

 

Search Results details displays the search result row count which displays the total rows returned after a search was executed and the search result matching details which displays whether it was a success or a failure.


 


See Also

 

Creating New Monitor - Services

 

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