ManageEngine® SQLDBManager Plus


Add-on / Product Settings

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Add On / Products Settings

ManageEngine ServiceDesk Plus

 

ManageEngine ServiceDesk Plus is a web-based Help Desk and Asset Management software, offered by ManageEngine. If ServiceDesk Plus is installed in your network, you can automatically log trouble tickets for specific alarms, from SQLDBManager Plus. So, besides the provision to email, sms, and notification of alarms in other forms, the alarms can also be tracked by logging trouble tickets to ServiceDesk Plus. This helps in issue tracking.


This section describes the method in which ServiceDesk Plus Settings are to be configured in SQLDBManager Plus.


For logging the trouble ticket to ServiceDesk Plus correctly, the following needs to be ensured:

Note: By clicking on the Jump To link in the Web Client, You can shift to ManageEngine ServiceDesk Plus

 


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REST API