Installing Desktop Central
Supported
Operating Systems
Desktop Central can manage computers running the following operating
systems (both 32-bit and 64-bit):
- Windows XP
- Windows Vista
- Windows 7
- Windows 8
- Windows 8.1
- Windows 10
- Windows 2003 Server
- Windows 2003R2 Server
- Windows 2008 Server
- Windows 2008R2 Server
- Windows 2012R2 Server
- Windows 2016 Server
- 10.13 - High Sierra
- 10.12 - Sierra
- 10.11 - EI Capitan
- 10.10 - Yosemite
- 10.9 - Mavericks
- 10.8 - Mountain Lion
- 10.7 - Lion
- 10.6 - Snow Leapord
- Linux Ubuntu 10.04 & later versions
- Linux Red Hat Enterprise Linux 6 & later versions
- Linux CentOS 6 & later versions
- Linux Fedora 19 & later versions
- Linux Mandriva 2010 & later versions
- Linux Debian 7 & later versions
- Linux Linux Mint 13 & later versions
- Linux OpenSuSE 11 & later
- Linux SuSE Enterprise Linux 11 & later
Pre-requisites
for Installing Desktop Central Server
- Desktop Central has to be installed in any of the
Windows or Windows Server operating systems mentioned above, except Windows XP and Windows 2003 Server. It can either be installed on the
Domain Controller or in any Workstation/Server in the network.
- Ensure that the hardware
requirements are met in accordance to the number of computers
being managed using Desktop Central.
- It is recommended to have a Static IP Address for
the computer where Desktop Central Server is installed. This is because,
the agents installed in the client computers communicates with the
Desktop Central Server using this IP Address.
- You should install the product as an administrator,
since the product is installed and run as an Windows Service.
Ports
Used by Desktop Central Server
Click
here to know about the ports used by Desktop Central
If you are running any third party firewall
in the computer where Desktop Central Server is being installed, open
these ports by configuring the firewall. If you are running windows firewall,
these ports can also be automatically be opened in the firewall from the
SoM page (post installation) from the Desktop Central Console.
Installing
Desktop Central Server
Desktop Central is distributed in the EXE Format. Run the self-extracting
EXE with an Install Shield program for installation and follow
the instructions provided. The installation wizard will guide you through
a series of instructions like the installation directory, web server port,
etc. You can either install the product with the default values or can
change the values as required. If you are changing the web server port
(default is 8020), ensure that you open the appropriate port in the firewall.
Upon successful installation of the product, all the required components
like the web server, database server, etc., are automatically installed.
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- Ensure that you install Desktop Central's 64-bit version
only in Windows operating system which supports 64-bit architecture.
- Access to the computer, where Desktop Central server is
installed should be limited. For security reasons, it is recommended
to restrict, access to the other IT Administrators, who are
not a part of Desktop Central.
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Uninstalling
Desktop Central Server
It is recommended to uninstall the agent from the client computers prior
to uninstalling the product. If the client computers are in the same LAN
as that of the Desktop Central Server, the agents can be uninstalled from
the SoM page of the Desktop Central Console. However, the agent in the
remote office computers have to be removed manually. Refer to the online
Knowledge base for the steps
to remove the agent from remote office computers.
To uninstall Desktop Central, select Start
--> Programs --> ManageEngine Desktop Central --> Uninstall.
If you have uninstalled the product before removing the agents and if
you wish to remove later, refer to the online
knowledge base for steps.
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