• Active Directory
  • Application
  • Desktop & Mobile
  • Help Desk
  • Network
  • Server
  • IT Security
  • MSP
  • On-Demand
 
 
Device Management, made easy
Manage control and secure your workstations, mobile
devices and tablets
 
 
Help Desk for Everyone
IT Help Desk Software and Customer Support Software
 
 
Protect Your IT. Save Your Business
Build a secure fortress with our security management solutions
 
 
MSP
Manage services faster, with multi-tenanted, ITIL-ready, and unified RMM solutions
 
 
On-Demand Solutions
IT Help Desk, Active Directory, and Operations Management from the Cloud
 

Desktop Administration Overview

Also Available in PDF format (880 kb)

A One-Stop Solution For All Your Desktop Management Needs

The Challenge

Desktop Management is a never-ending job for administrators. Configuration requests ranging from simple drive mapping to software installation keep the administrators on their toes. With increasing requests and a growth in the number of desktops, it becomes more difficult to keep up with escalating demand on limited manpower.

The Solution

Desktop Central is a complete Windows Desktop Management solution that provides Software Deployment, Patch Management, Asset Management, Remote Desktop Sharing, Service Pack Deployment, Configurations, Active Directory Reports, User Logon Reports and Windows System Tools. With its network-neutral architecture, the administrator can easily manage Active Directory, Workgroup, and Novell eDirectory based Windows networks. The desktops being managed can be in the LAN or distributed across WAN.

Desktop Administration Features

Use Desktop Central to

  • Automate Regular Desktop Management Activities
  • Standardize configurations of OS and Application Across th Network
  • Secure Desktops from Wide Range of Threats
  • Troubleshoot day-to-day Problems
  • Audit your IT Assets

Desktop Administration Benefits

Software Deployment

  • Install or Uninstall MSI & EXE based Applications
  • Schedule Software Deployments
  • Run Pre- and Post-installation Scripts

Patch Management

  • Deploy Windows Patches / Updates for OS and Applications
  • Automate Patch Management
  • View the Status of the Patch Deployment

Asset Management

  • Software: License Management, License Compliance, & Software Metering
  • Hardware: Hardware Manufacturers, Hardware Types, Hardware Installation per User
  • Automatic Uninstallation of Prohibited Software
  • Out-of-the-Box Reports on Hardware and Software Inventory

Remote Control

  • Web-based Remote Control
  • Allow Collaboration with Multiple Concurrent Connections
  • Compliance with Regulatory Standards like HIPPA, SOX, etc.

Reports

  • Over 100 out-of-the-box Active Directory Reports on Users, Computers, Groups, OU and Domains
  • Power Management Report : System Uptime Report for Claiming Utility Rebates
  • User Logon Reports for Up-to-date User Logon Details
  • Reports on Patches, Configurations and Events for Auditing

System Tools

  • Schedule Execution of Tools
  • Disk Defragmentor
  • Check Disk
  • Wake on LAN
  • Remote Shutdown
  • View the Status of each Task

Configurations

  • Over 25 Pre-defined Configurations for Users and Computers
  • Templates for Frequently Used Configurations
  • Standardize Desktop, Computer, Application and Security Settings

Supported OS:

  • Windows: 2000, XP, 2003, 2008, Vista, Windows 7 and Windows 8 (both 32-bit and 64-bit)
  • Mac: 10.6 and 10.7