Setting Up MDM

This document will help you to understand about setting up Mobile Device Management (MDM) for iOS, Android and Windows devices.

The MDM Architecture diagram is depicted below:

 

 

Port Details

Configure NAT settings

Mail Server Settings

Port Details

Port that needs to be opened at Desktop Central Server

8383 - Used for secured communication between the agent and the Desktop Central

Ports for managing iOS devices

2195 - Should be open for the Desktop Central Server to reach the APNs. Host address: gateway.push.apple.com (Outbound port).

TCP port 5223 - If the mobile device connects to the internet through the WiFi, then this port should be opened. For better security, you can restrict these connections on the IP range 17.0.0.0/8. If all the managed devices have access to cellular data network, this requirement is not needed (Outbound port). This port is used by devices to communicate with APNs servers.

TCP port 2195 - Used to send notifications to the APNs

TCP port 2196 - Used by the APNs feedback service

TCP Port 443 - Used as a fallback on Wi-fi only, when devices are unable to communicate to APNs on port 5223

Ports for managing Android devices

443 - Used for secured communication between the Desktop Central server and the GCM server.

Port numbers 5228, 5229, 5230 should be open on the fire wall if the mobile device connects to the internet through WiFi. This enables communication between the mobile devices and the GCM. As GCM doesn't provide specific IPs, you should allow your firewall to accept outgoing connections to all IP addresses contained in the IP blocks listed in Google's ASN of 15169.

Port for managing Windows devices

TCP port 443 should be opened, this will allow the Desktop Central Server to communicate with the WNS.

Setting Up iOS devices

  1. MDM Architecture for iOS devices

  2. Creating APNS Certificate

  3. Device Authentication

  4. Enroll iOS devices

Setting Up Android devices

  1. MDM Architecture for Android devices

  2. Device Authentication

  3. Enroll Android devices

Setting Up KNOX devices

  1. Prerequisites for KNOX Management

  2. Enroll KNOX devices

Setting Up Windows devices

  1. MDM Architecture for Windows devices

  2. Device Authentication

  3. Enroll Windows Devices

 

 

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