MDM - Security Management

Desktop Central MDM can be used to secure data in the mobile devices even in case of the device being lost or missing. The following operations can be done using the security commands in MDM.

• Locking the Device: You can remotely lock the managed mobile device. The user will be prompted to enter the passcode of the managed mobile device. This will work only if a passcode policy is enabled for the device.

• Complete Wipe:  All the data in the device will be wiped out , including the Apps, configurations and the App data, that has been stored.

• Corporate or Selective Wipe - All installed profiles will be wiped out. This will not disturb any personal data other than the corporate data which has been distributed through Desktop Central.(This feature is not supported for Android devices in the present release)

• Clearing the passcode -  Incase of forgotten password, prompting for password option can be cleared completely. End user can reset a passcode of his choice.

Follow the steps mentioned below to use security commands using Desktop Central

1. Click on MDM Tab

2. Under Inventory Section Click on Devices

3. Click on  the concern device under Device Name.

4. Click on  the Action Button which is located at the right side, and select the action that needs to be done. Due to security reasons, you will be prompted to enter your password to authenticate the action that needs to be performed.

5. Specified Security command will be executed and the status will be reported under Device Details.