Enroll Windows Devices

Enrolling Devices is the first stage in managing a mobile device, this document will explain you in detail about various steps involved in enrolling the device.

Enroll Devices

  1. Click  MDM tab on the Desktop Central Console

  2. Under Settings click on Enrollment

  3. Click  Enroll Device and fill in the appropriate information

  4. Domain Name : Choose the Domain Name from the drop down, if you do not have any domain name, select  Default Workgroup

  5. User Name- Enter the user name of the device that needs to be enrolled.

  6. Email address :It is mandatory to  enter the email address of the user who will receive the enrollment request.

  7. Platform: Specify the platform from the drop down menu, as Windows.

  8. Owned By : Owner of the device either Corporate or Personal

  9. Click Enroll to enroll the device.

  1. Ensure that you configure your Proxy settings, and the mail server settings, so that you the user can receive the email with the authentication passcode.

After enrollment Users will receive an email with the  enrollment instructions and the link to enroll the devices. Based on the authentication policy defined for enrollment, users will be receiving the authentication passcode.  Users need to manually install the MDM profile by clicking on the enrollment request. All enrolled devices will be listed in the Devices Tab in the Desktop Central MDM console under Groups and Devices.

Enroll Additional devices for same user

You can enroll multiple devices for the same user. In case a user has more than one mobile device that needs to be managed,  you can enroll those devices by following the steps mentioned below;

  1. Click MDM Tab

  2. Under Settings choose Enrollment

  3. Under Enrollment tab choose the User Name to whom you wanted to enroll the additional device

  4. Under Actions click  Send New button

  5. Specify the Platform as iOS or Android

  6. Specify the  Owned By type as Corporate or Personal and click Enroll

The mail to enroll additional device would be sent to the specified user.

Bulk Enrollment

This option facilitates you to enroll many devices at a same time. You can simply create a csv file with the User Name, Domain Name, Email, Platform and Owned by details and upload the same. Multiple entries should be in separate lines. Refer the below mentioned csv file for example,

Sample CSV Format

    USER_NAME,DOMAIN_NAME,EMAIL,PLATFORM,OWNED_BY
    ANDREW,MDM,andrew@desktopcentral.com,windows,Personal
    BEN,ZOHOCORP,ben@desktopcentral.com,windows,

 Note :

    1. The CSV file should contain the following fields: User Name, Domain Name, Email, Platform and Owned By.
    2. The fields User Name, Email and Platform are mandatory. All the other fields are optional.
    3. The first line of the CSV is the column header and the columns can be in any order.
    4. Blank column values should be comma separated.
    5. If the column value contains comma, it should be specified within quotes.

Follow the steps mentioned below, to enroll devices through Bulk Enrollment.

  1. Click  MDM tab on the Desktop Central Console

  2. Under Settings Click on Enrollment

  3. Click  Bulk Enrollment . A window opens, click Browse to upload the created CSV file and Import the same.

    Enrollment mail will be sent to all the users listed in the csv file.

Enrollment Process on the Windows mobile devices

This section will explain you on the following:

Enrolling Windows 8 phones

Using OTP

The users, upon receiving the enrollment invitation, can enroll their device by following the below mentioned steps on their mobile device:

  1. On the mobile device that needs to be enrolled, go to Settings

  2. Touch Company Apps

  3. Touch Add Account

  4. Enter the corporate Email address, on which has enrollment invitation has been received. Enter the OTP which has been received in the email and touch Sign In.

  5. Do not enter the Active Directory User Name or Domain. Enter the serve name as provided in the mail and touch Sign In

  6. You can see that the account has been added. Touch Done.

Your windows device has been successfully enrolled.

Using Active Directory Credentials

The users, upon receiving the enrollment invitation, can enroll their device by following the below mentioned steps on their mobile device:

  1. On the mobile device that needs to be enrolled, go to Settings

  2. Touch Company Apps

  3. Touch Add Account

  4. Enter the corporate Email address, on which has enrollment invitation has been received. Enter the Active Directory Password and touch Sign In

  5. Enter the Active Directory User Name, Domain Name and the Server url, which has been received in the email, touch Sign In

  6. You can see that the account has been added. Touch Done.

  7. You can see that you have successfully enrolled the windows device.

    As soon as the devices are enrolled successfully, the device will be scanned automatically and the device details will be updated in the Desktop Central server. You can see the hardware details and details of the Apps that are installed on the device. ME MDM App will be distributed to the managed mobile device.

Enrolling Windows 8.1 phones and later versions

Using OTP

The users, upon receiving the enrollment invitation, can enroll their device by using their Active Directory credentials as explained below:

  1. Go to Settings, touch Workspace and click add account

  2. Specify your email address

  3. Specify the Server Name and touch sign in

  4. Enter your One Time Password and sign in

Your windows device has been successfully enrolled.

Using Active Directory Credentials

The users, upon receiving the enrollment invitation, can enroll their device by using their Active Directory credentials as explained below:

  1. Go to Settings, touch Workspace and click add account

  2. Specify your email address

  3. Specify the Server Name and touch sign in

  4. Enter your Active Directory credentials and sign in

Your windows device has been successfully enrolled.


 

 

 

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