• Active Directory
  • Application
  • Desktop & Mobile
  • Help Desk
  • Network
  • Server
  • IT Security
  • MSP
  • On-Demand
 
 
Device Management, made easy
Manage control and secure your workstations, mobile
devices and tablets
 
 
Help Desk for Everyone
IT Help Desk Software and Customer Support Software
 
 
Protect Your IT. Save Your Business
Build a secure fortress with our security management solutions
 
 
MSP
Manage services faster, with multi-tenanted, ITIL-ready, and unified RMM solutions
 
 
On-Demand Solutions
IT Help Desk, Active Directory, and Operations Management from the Cloud
 

System Requirements

The system requirements when using Desktop Central include the following:

Hardware Requirements

This section gives you information about the hardware requirements for distribution servers, Desktop Central servers and agents.

Hardware Requirements for Desktop Central Servers

The hardware requirements for Desktop Central servers include the following:

No. of Computers/Devices Managed Processor Information RAM Size Hard Disk Space
1 to 250 Intel Core i3 (2 core/4 thread) 2.0 Ghz  3 MB cache 2 GB 5 GB*
251 to 500 Intel Core i3 (2 core/4 thread) 2.4 Ghz  3 MB cache 4 GB 10 GB*
501 to 1000 Intel Core i3 (2 core/4 thread) 2.9 Ghz  3 MB cache 4 GB 20 GB*
1001 to 3000 Intel Core i5 (4 core/4 thread) 2.3 GHz. 6 MB cache 8 GB 30 GB*
3001 to 5000 Intel Core i7 (6 core/12 thread) 3.2 GHz. 12 MB cache 8 GB 40 GB*
5001 to 10000 Intel Xeon E5 (8 core/16 thread) 2.6 GHz. 20 MB cache 16 GB 60 GB*

* May increase dynamically according to the frequency of scanning

Note: While managing more than 1000 computers/devices, it is advised that you install Desktop Central on a Windows Server Edition.

Hardware Requirements for Distribution Servers

The hardware requirements for distribution servers include the following:

No. of Computers Managed Using the Distribution Server Processor Information RAM Size Hard Disk Space
1 to 250 Intel Core i3 (2 core/4 thread) 2.0 Ghz  3 MB cache 2 GB 4 GB*
251 to 500 Intel Core i3 (2 core/4 thread) 2.0 Ghz  3 MB cache 4 GB 8 GB*
501 to 1000 Intel Core i5 (4 core/4 thread) 2.3 GHz. 6 MB cache 4 GB 12 GB*

* May increase depending on the number of software applications and patches that are deployed

Hardware Requirements for Desktop Central Agents

The hardware requirements for Desktop Central agents include the following:

Hardware Recommendations
Processors Intel Pentium
Processor Speed 1.0 GHz
RAM Size 512 MB
Hard Disk Space 30 MB*

* May increase dynamically depending on the operations performed on the client computer

Software Requirements

This section gives you information about the software requirements for distribution servers, Desktop Central servers and agents.


Supported Operating Systems

You can install Desktop Central servers and distribution servers on computers which have any of the following operating systems installed on them:

  • Windows XP
  • Windows Server 2003
  • Windows Vista
  • Windows Server 2008
  • Windows 7
  • Windows Server 2008 R2
  • Windows 8
  • Windows Server 2012
  • Windows 8.1
  • Windows Server 2012 R2
  •  

    Supported Browsers

    You are required to install any of the following browsers on your computer to access the Desktop Central console:

    • Microsoft Internet Explorer 7 and later versions
    • Mozilla Firefox 4 and later versions
    • Google Chrome 20 and later versions
    • Apple Safari 5 and later versions

    Note: The screen resolution should be 1024 x 768 pixels or higher.

     

    Managed Operating Systems

    You can install Desktop Central agents and manage computers which have any of the following operating systems installed on them:

  • Windows XP
  • Windows Server 2003
  • Mac 10.6 "Snow Leopard"
  • Windows Vista
  • Windows Server 2008
  • Mac 10.7 "Lion"
  • Windows 7
  • Windows Server 2008 R2
  • Mac 10.8 "Mountain Lion"
  • Windows 8
  • Windows Server 2012
  • Mac 10.9 "Mavericks"
  • Windows 8.1
  • Windows Server 2012 R2
  • Mac 10.10 "Yosemite"
  • Note: Desktop Central supports Virtualization. It can manage any of the operating systems specified above running on virtual computers, and Terminal Clients.

    Mobile Devices

    • iPhone, iPad and iPod Touch running iOS 4 and above
    • Smart Phones and Tablets running Android 2.2 and above
    • Windows Phone 8 and above