User Logon Reports when enabled cause delay in User LogOff

Windows Desktop Management Software

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Desktop Central 7

User Logon Reports - Knowledge Base

The User Log Off process gets delayed when User Logon Reports status is enabled.

When User Logon Reports is enabled, the Desktop Central agent in the client computers executes a VBScript during user logon and logoff to track these events. The VBS files should be associated with WScript.exe so that it gets executed when you try to open the file. When the user has associated the VBS files to be opened in an editor, for example, when the Desktop Central agent tries to execute this script, it does not execute as the default application has been changed. It just waits there till it gets timed out, causing delay in the logoff time. In such cases, the User Logon details cannot be tracked for that particular user.

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Restore the file association of the VBS files to WScript.exe. To do this, follow steps given below:

Right-click Start
Click Explore
Click Tools menu item
Click Folder Options
Click File Types
Associate VBS files with WScript.exe file types

Applies to: User Logon Reports, User Logon Information, Computer Logon Details, User Logon History, User LogOff Delay

Keywords: Windows User Logon Reports, Computer Logon Reports, User Logon History, Computers with no user logon

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User Logon Reports - Knowledge Base

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