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DeviceExpert sends various notifications to the users (for example, reports) using an SMTP mail server running in your network. This section explains how to specify the SMTP server details and entering email IDs.
click "Admin" tab
click "Mail settings" in the "Administration" tab on the left-hand side of the UI
enter SMTP server name in the text field
enter SMTP port
enter username and password, if your SMTP settings require authentication
click "Save Settings", if you have changed SMTP settings
By default, the SMTP server runs in the port 25. You can specify any other SMTP server also.
in the text field for 'From' address, specify the email id of the originator of the email; by default, the from address is specified as 'noreply@adventnet.com'.
add as many email IDs of intended mail recipients as required in the text field for 'Notify To'
this serves the purpose of an address book and would come in handy wherever send email option is provided. You can just choose IDs from this list
if you want to remove any ID from the recipients list, do so by choosing the ID and clicking the "remove" button
click "Save Settings" to give effect to the settings
Note: The Email ids and the settings specified here could be used in all the places where DeviceExpert sends email notification to required users. |
Upon detecting changes in configuration, DeviceExpert provides the option to generate trouble tickets to your Help Desk. You can set your Help Desk Email id here.
Enter Help Desk Email id and click "Save Settings" to give effect to the settings
To test Mail Server Configuration,
After configuring the 'Mail Settings', you can test if connection could
be established with your server. To test, just click the button "Test Mail Server". DeviceExpert will
attempt to establish connection with your mail server. If the configuration
is proper and if DeviceExpert is able to establish a connection, you will
see the message "Mail Server connection
established successfully".
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