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Mail Settings

Contents

 

Overview

DeviceExpert sends various notifications to the users (for example, reports) using an SMTP mail server running in your network. This section explains how to specify the SMTP server details and entering email IDs.

Mail Server Settings

To specify SMTP Server details,

 

By default, the SMTP server runs in the port 25. You can specify any other SMTP server also.

To specify outgoing Email IDs,

 

Note: The Email ids and the settings specified here could be used in all the places where DeviceExpert sends email notification to required users.

Trouble Ticket Settings

Upon detecting changes in configuration, DeviceExpert provides the option to generate trouble tickets to your Help Desk. You can set your Help Desk Email id here.

 

 

To test Mail Server Configuration,

 

After configuring the 'Mail Settings', you can test if connection could be established with your server. To test, just click the button "Test Mail Server". DeviceExpert will attempt to establish connection with your mail server. If the configuration is proper and if DeviceExpert is able to establish a connection, you will see the message "Mail Server connection established successfully".

 


 

 

 

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