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Admin Operations

Contents

Overview

While configuring DeviceExpert for usage in your network, you can perform certain administrative operations. The operations are classified under three categories

 

 

This section provides information on all the operations classified under the above categories.

Device Management

The following eight operations have been classified as 'Device Management' Operations

 

    1. Custom Templates
    2. All Schedules
    3. Change Management
    4. Credential Profiles
    5. Show Commands
    6. Upload Requests
    7. Label Management
    8. Export Configuration

Custom Templates

Refer to the section 'Automation using Templates & Scripts'

All Schedules

Refer to the section 'Scheduling Tasks'

Change Management

Refer to the section 'Configuration Change Management'

Credential Profiles

Refer to the section 'Sharing Common Credentials Across Devices'

Show Commands

Refer to the section 'Viewing Device Configuration Details'

Upload Requests

The list of the configuration upload requests made by the Operators and the status of approval by 'Administrators' or 'Power Users' are shown here.

 

 

Pending Requests - Showing the list of all requests that are pending approval
Approved Requests
- Showing the list of all requests that were approved by 'Administrators' or 'Power Users'
Rejected Requests
- Showing the list of all requests that were rejected by 'Administrators' or 'Power Users'' along with the reason for rejection

 

Label Management

For any version of configuration, you can associate a label - that is, a unique tag. As configuration versions keep on changing, you will have difficulty in remembering the version number of a particular good configuration. To avoid that, you can associate the version with a label for easy identification. You can associate labels directly for the current configuration of any device. Labels can be associated with any other desired version also.

Creating Labels

You can create any number of labels and use them whenever needed - that is, associate them with desired configuration versions.  

 

To create labels,

 

    1. Go to "Admin" >> "Device Management" >> "Label Management"

    2. In the UI that opens, click "New Label". Provide a name for the label and in the textfield for "Description" provide details for future reference [to remember and identify the label] and click "Save"

    3. The new label has been created; the name of the label will be listed in UI; it will be listed in all the drop-downs that are related to associating a label

Labeling current Configuration

The current startup and running configuration of any device or group of devices can be labeled with a unique tag. This labelling comes in handy when you want to revert to that particular configuration version. This tagging would also be useful for reverting to a previous good version in the event of a disaster.

 

To put a label to a current configuration of a device or a group of devices,

 

    1. Go to "Inventory" and select the devices whose current configurations are to be labeled

    2. Click the button "More Actions" >> "Label Current Configuration"

    3. In the UI that opens, you can select a label from the available labels OR you can create a new label. In the text field for "Description" provide details for future reference [to remember and identify the label] and click "Update"

 

Note: You can label the current configurations of devices belonging to a device group from the "Inventory" >> "Device Group" >> <Name of the Device Group> >> "More Actions" >> "Label Current Configuration".

 

Putting Labels to desired versions

You can associate labels to any desired configuration version. To associate label for a specific version of a particular device, go to "Inventory" >> "All Devices" >> go to the "Device Details" page by clicking the name of the device. Click "Current Version" against Startup/Running as required and select the desired configuration version from the drop-down; click "Associate Label" and follow the steps detailed above.

Export Configuration

Refer to the section 'Disaster Recovery'

General Settings

The following nine operations have been classified as 'General Settings':

 

 

Rebranding Settings

DeviceExpert allows you to rebrand the product to a reasonable level and make it look like the way you want. Wherever DeviceExpert-specific details appear, you can change the details and have your own details. You can also replace the product logo with a desired image. All these things can be done from the rebranding settings.

 

To rebrand,

 

 

Server Settings

TFTP Server Setting

DeviceExpert uses TFTP server to transfer the configuration files to-and-fro the devices. In case, DeviceExpert is running in multi-homed machines, you can specify the interface to be used for transferring the configuration files from/to the devices. The interface specified here will be used for transferring (backup, upload) configuration files of all devices in inventory.

To specify a particular interface,

 

SCP Server Setting

DeviceExpert provides the option to use SCP to transfer the configuration files to-and-fro the devices. In case, DeviceExpert is running in multi-homed machines, you can specify the interface to be used for transferring the configuration files from/to the devices. The interface specified here will be used for transferring (backup, upload) configuration files of all devices in inventory.

To specify a particular interface,

 

Syslog Server Setting

By default, DeviceExpert binds its syslog listener to port 514. In case, your machine is multi-homed and if you want to run some other application with a syslog server in the same machine, you can bind the DeviceExpert syslog server to a specific interface leaving the other interface(s) for use by other application(s).

To specify a particular interface,

 

    1. Go to "Admin" >> "General Settings" >> "Server Settings" >> "Syslog Server"

    2. Select the required IP from the drop-down. Click "Save"

    3. To give effect to this change, you need to restart DeviceExpert server

 

Parallel Job Count

DeviceExpert executes configuration operations such as backup, upload, scheduled task execution, report generation etc as parallel jobs. The number of threads available for such parallel tasks are limited.  Depending on the hardware configuration of the machine in which DeviceExpert is running, the number of parallel jobs can be increased.
 

Hardware Configuration

Number of Parallel Job Counts

1.8 GHz Pentium® processor and up to 1 GB RAM

20 - 30

Dual Processor with more than 4 GB RAM

30 - 100

 

To specify the number of parallel job counts,

 

    1. Go to "Admin" >> "General Settings" >> "Server Settings" >> "Parallel Job Count"

    2. Select the required number from the drop-down. Click "Save"

    3. To give effect to this change, you need to restart DeviceExpert server

 

Mail Settings

DeviceExpert sends various notifications to the users (for example, reports) using an SMTP mail server running in your network. This section explains how to specify the SMTP server details and entering email IDs.
 

To specify SMTP Server details,
 

 

By default, the SMTP server runs in the port 25. You can specify any other SMTP server also.

Proxy Settings

In your enterprise network setup, you might need to go through a proxy server to access the internet. In such a case, you need to configure the username and password for internet access. This section explains how to carry out proxy configuration.

 

To configure proxy settings,

 

    1. Go to "Admin" >> "General Settings" >> "Proxy Settings" tab

 

The parameters to be configured are:

 

 

After configuring the 'Proxy Settings', you can test if connection could be established with the proxy server. To test, just click the button "Test" of "Test Mail Server". DeviceExpert will attempt to establish connection with proxy server. If the configuration is proper and if DeviceExpert is able to establish a connection, you will see the message "Success".

Trouble Ticket Settings

Upon detecting changes in configuration, DeviceExpert provides the option to generate trouble tickets to your Help Desk. You can set your Help Desk Email id here.

 

    1. Enter Help Desk Email id and click "Save" to give effect to the settings

 

SNMP Trap Settings

SNMP v2 traps could be sent to a specific host upon detecting a configuration change. Settings could be done for that purpose here.

 

To send SNMP trap to the desired host (based on the change management condition specified through change management rule),

 

    1. Go to "Admin" >> "General Settings" >> "SNMP Trap Settings" tab

    2. Enter hostname or ip address of the recipient. Also, enter SNMP port and community. Default values 162 for port and public for community

    3. Click "Save"

 

Database Administration

In typical production environments, DeviceExpert would deal with a huge amount of data related to device configuration. Audit logs on who performed what operation and when, also gets piled up in the database. Over a period of time, it becomes too huge a size. If you want to remove unwanted data, you can do periodic database cleanup.

You can perform two types of cleanup operations:

    1. Device Audit cleanup
    2. Configuration History Cleanup

To cleanup device audit logs,

Configuration History Cleanup

    1. Go to "Admin" >> "General Settings" >> "Database Administration"
    2. In the UI that opens up, select the checkbox below 'Configuration History Cleanup'. You can specify the maximum number of configuration versions that are to be kept in the database for each device and each configuration type. For example, if you choose to keep 10 versions in the history, only the most recent 10 versions would be kept in the history. This applies independently for each configuration type - that is, latest 10 versions in startup and 10 versions in running would be kept in the history. You can select the number in the range of 10,20,30,40,50 and 100 from the drop-down
    3. Click 'Save'
 

Important Note: While removing older versions, as per the number set by you, the following rule would be applied.

 

While removing the versions, BASELINE version and those versions above it will not be removed.

 

For example, if you want to keep only the latest 10 configuration versions in the history and if there are say 15 versions at present, DeviceExpert will start removing the versions 1,2,3,4 & 5. While doing so, if, say version 3 has been labelled as BASELINE, DeviceExpert will immediately stop the deletion process. Versions 1 and 2 alone would be removed. All versions from 3 to 15 would be left undisturbed even though you have preferred to keep only 10 versions in the history.

 

Database Backup

 

Refer to the section on 'Disaster Recovery'

 

Log Level

 

In the event of any issues, DeviceExpert server logs help us in getting to the root of the issue. Printing of log messages can be controlled through the two log levels. This section explains how to set the desired level.

Setting Server Log Level

Printing of log messages can be controlled through the two log levels - DEBUG and INFO.

 

DEBUG level prints all messages and it is useful for debugging purposes. The other level INFO prints some information messages. The default Log Level is 'INFO'.

 

To modify Log Levels,

 

 

 

User Settings

The following operations have been classified as 'General Settings':

 

    1. User Management
    2. Change Password
    3. Active Directory
    4. LDAP
    5. RADIUS

 

User Management

Refer to the section "Role-based user access control"

Change Password

Users having an account with the DeviceExpert, can change their own password and email ID. The "Edit Account settings" tab facilitates changing of password and email ID. Using this tab, the currently logged in user can change his/her password and email ID alone.

 

For Users with Administrative Privileges

 

Users having admin privileges can change their login password through the 'Edit Account Settings' functionality of "Admin" Tab.

 

To Change Login Password and/or email address

 

 

Active Directory Settings

Refer to the section "Active Directory Integration"

 

LDAP Settings

Refer to the section "LDAP Integration"

RADIUS Settings

Refer to the section "Radius Authentication"

 

Tools

DeviceExpert provides tools to enable administrators perform various administrative operations. At present, two tool are available:

 

 

Accessing Database

To access the Database,

 

Remember the following when executing a query,
 

 

Warning! You are directly accessing the database at your own risk. Any update or delete operations will result in loss of data.

 

Finding sysObjectID of Devices

When you require support for new device models in DeviceExpert, the sysObjectID of the new device is needed for supporting discovery of the device. To enable you to find the sysObjectID, DeviceExpert provides the tool sysObjectID Finder.

 

To find the sysObjectID,

 

 

 


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