• Active Directory
  • Application
  • Desktop & Mobile
  • Help Desk
  • Network
  • Server
  • IT Security
  • MSP
  • On-Demand
 
 
Device Management, made easy
Manage control and secure your workstations, mobile
devices and tablets
 
 
Help Desk for Everyone
IT Help Desk Software and Customer Support Software
 
 
Protect Your IT. Save Your Business
Build a secure fortress with our security management solutions
 
 
MSP
Manage services faster, with multi-tenanted, ITIL-ready, and unified RMM solutions
 
 
On-Demand Solutions
IT Help Desk, Active Directory, and Operations Management from the Cloud
 

Configuration Management

Role-based Access Control

DeviceExpert deals with the sensitive configuration files of devices and in a multi-member work environment, it becomes necessary to restrict access to sensitive information. Fine-grained access restrictions are critical for the secure usage of the product. DeviceExpert provides role-based access control to achieve this.

DeviceExpert comes with three pre-defined access levels:

Access Level (Role)

Definition

Administrator

With all privileges to access, edit and push configuration of all devices. Only administrator can add devices to the inventory, add users, assign roles and assign devices. In addition, administrator can approve or reject requests pertaining to configuration upload (pushing configuration) by operators.

Power User

With privileges to access, edit and push configuration of specified devices. Can approve or reject requests pertaining to configuration upload (pushing configuration) by operators.

Operator

With privileges to access and edit configuration of specified devices. Can send requests for configuration upload (pushing configuration) to Administrators/Power Users.

By assigning proper roles and allotting devices, administrators can restrict access to device configurations among the users in the organization.