• Active Directory
  • Application
  • Desktop & Mobile
  • Help Desk
  • Network
  • IT Security
  • MSP
  • On-Demand
 
 
Device Management, made easy
Manage control and secure your workstations, mobile
devices and tablets
 
 
Help Desk for Everyone
IT Help Desk Software and Customer Support Software
 
 
Protect Your IT. Save Your Business
Build a secure fortress with our security management solutions
 
 
MSP
Manage services faster, with multi-tenanted, ITIL-ready, and unified RMM solutions
 
 
On-Demand Solutions
IT Help Desk, Active Directory, and Operations Management from the Cloud
 

Upgrade Pack

DeviceExpert Upgrade Pack Download - Older Versions of DeviceExpert

From 5210 to 5300 Upgrade Pack 5210 to 5300
From 5200 to 5210 Upgrade Pack 5200 to 5210
From 5110 to 5200 Upgrade Pack 5110 to 5200
From 5100 to 5110 Upgrade Pack 5100 to 5110
From 5020 to 5100 Upgrade Pack 5020 to 5100
From 5010 to 5020 Upgrade Pack 5010 to 5020
From 5000 to 5010 Upgrade Pack 5000 to 5010
From 4300 to 5010 Contact deviceexpert-support@manageengine.com to
upgrade to DeviceExpert Build 5010
From 4210 to 4300 Upgrade Pack 4210 to 4300
From 4200 to 4210 Upgrade Pack 4200 to 4210
From 4100/4101 to 4200 Upgrade Pack 4100/4101 to 4200
From 4030 to 4100 Contact deviceexpert-support@manageengine.com to
upgrade to DeviceExpert Build 4100
From 4020 to 4030 Upgrade Pack 4020 to 4030 (.ppm)
From 4010 to 4020 Upgrade Pack 4010 to 4020 (.ppm)(2.6 MB)

Instructions to apply the Upgrade Pack

  • Shutdown the DeviceExpert Server, if running. If DeviceExpert is running as a service, shutdown the service
  • It is recommended to backup the whole <DeviceExpert> installation directory before applying the upgrade pack
  • The upgrade Pack is to be applied through a tool named UpdateManager bundled with DeviceExpert
  • Navigate to <DEVICEEXPERT_HOME>/bin directory and execute UpdateManager.bat or UpdateManager.sh to start the Update Manager
  • Click Browse and select .ppm file that you downloaded
  • Click Install to install the upgrade pack. Wait until the upgrade pack is fully installed. [Normally, it takes a few minutes for PPM installation]
  • Click Close and then click Exit to exit the Update Manager tool
  • Start the DeviceExpert server / service

If you need any assistance or clarifications, please contact deviceexpert-support@manageengine.com

How do I find out my Build number?

Log in to the DeviceExpert web interface, and click the About link in the top pane. You will find the build number mentioned below the version number. This is the build number of the currently installed DeviceExpert.