Work Order Customizer

 

The new request form can be configured to suit the needs of your organization. It is customizable. You can add your own values to be set for the request category, priority, request level and mode. By default these fields have default values in them. You can add your own vales to the fields. You can also add your own custom fields which will be available in the form.

These custom fields can be of three types: Text field, Numeric field and Date field. You can use these fields to collect organization specific information for getting a better and clearer idea about the reported issue. Finally you can set the default values for the request form fields so that creating and submitting a new request if made easier. The subsequent sections of the document explain in detail the various customizations and configurations that can be done in the request form.

FacilitiesDesk - Integrated Facilities Management Software

Copyright © 2008, ZOHO Corp. All Rights Reserved.
ManageEngine