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You can reply to the requester your response, views and clarifications on the request sent by them.
To Reply requester,
Click Work Request tab in the header pane. The request details page opens.
Click the Title of the request to be replied.
From the request details page, click Reply menu --> select Reply option from the list. The Send E-mail page as shown below,
Specify the To e-mail address in the given text field. Also if you would like to send the mail to more than one person then specify the same in the CC field with coma as separator.
Specify the Subject in the given text field. This is a mandatory field.
Click Attach a File button to add files as attachments to the mail.
Edit the Description if you wish or send the same description to the concerned person.
Send the mail. If you want to send the same information to more than one person, then enter the e-mail IDs of those people in the To or CC field with comma as a separator
The responses that have been sent to the requester can be viewed as conversations in the request details view.
Alternatively, you can also reply mail by clicking Reply button in the request details page.
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