![]() ![]() |
The Facilities management software offers you an integrated package for managing your facilities from, Work Request, Space, Property, Move management, Resources tracking, Purchasing, Contracts to Reports generation. It offers a prefect Maintenance HelpDesk support, real-time data sharing of all the maintenance, facility activities and reduction in facilities cost run.
The main focus of ManageEngine FacilitiesDesk are the work request, Space/ Move management and Resource Management. Using these modules the supervisors can resolve complex issues by reducing the end user waiting time.
Work Request
Space
Property
Moves
Resources
Purchase
Contracts
KBase
Work Requests
Clicking on the Work Request tab on the header pane takes you to the
request module. This serves as the facilities desk module where the requests
from individual users are fetched, tracked, supervisors are assigned,
and a solution is provided.
Space
Space management helps you to manage your property in different Regions, Sites and Building. Also administer the space available in every floors and rooms available in each building. Thus it helps you to envision the vacant and occupied space of your organization.
Property
Property management helps you to manage your properties lease status in different regions of the globe. It has access to entire data base of lease details to manage the leased area distributions of your facilities. You also have an option to have a summary of all operational office with the lease status and their area details.
Moves
Move management helps you to manage high end move requests that facilitates move management of your resources with respect to assignable rooms vs. users rooms. Also it helps you to carry out requests not only for the new moves but also for the replacement of your resources on need basis. Using this module you can plan your move to an extent that - each move can be assigned to a particular craft-person under respective supervisor and track by list views
Resources
Resource management helps you to record all the assets and track their location and view the lease details of the resources immediately and also check the status of the resources to know if its best used or unused.
Purchase
Purchase management helps you to maintain a complete product catalog based on the product type which lists all resources owned by your organization. Also helps to maintain a group of vendors for any product along with price details.
You can create Purchase orders for a vendor and automatically convert PO items into assets and keep track of all outstanding POs and completed purchases available in searchable database of the POs.
Contract
Contract management helps you to track contract vendors and their contract details and maintain all support/maintenance contracts in one place. Also it helps you to know which resources are covered in your contracts and set up email notifications to renew contracts before expiry.
KBase
KBase serves as a knowledge base for your facilities management team as well as to users. Users can search solutions for the issues and try to resolve the issues by themselves. And if supervisors resolve issues, they can directly convert these resolutions as knowledge base articles.
![]() ![]() |