Viewing Reminders

  1. Click the Work Request tab in the header pane. The request list view page opens.

  2. Click the Title of the request to add reminders.

  3. From the request details page, click on the Actions tab and select View Reminder(s) link. The showing all Reminders page opens as shown below.

    You can see that the list of all reminders specific to the request being listed. This comes very handy for the supervisor to get the information on all the tasks pending and completed for the request.

 

Changing the status of the reminders

 

From the showing all reminders page you can also change the status of the request. To change the request status,

  1. Select the reminder summary title by the enabling the check box beside the summary.

  2. Click the Change Reminder State to combo box. You have two options in the list Open and Completed.

  3. Choose the Completed option from the list.

  4. Click the Change button. You can see the reminder summary title crossed off with a line as shown below. If you select the open option then the line striking off the reminder is removed.

 

 

Deleting the reminders

  1. Select the reminders to be deleted from the list by enabling the check box

  2. Clicking the delete button. A pop window pops up to get your confirmation on the delete operation.

  3. Click Yes to proceed. You can see the reminders getting deleted from the list.

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