Configuring Crafts Personnel

 

A crafts person is a skilled worker who works on some trade or craft. The Maintenance help desk team will comprise of maintenance supervisor and crafts person who will be handling the requests posted / raised by various employees (requesters) in the organization.

  1. Click on the Admin tab.

  2. In the Users block, select Crafts personnel icon. The Craft Personnel list view page opens.

 

Adding a Crafts Person

  1. Click Add Craft Person link on the right hand side of the page. The Add Craft Person page opens.

  2. Specify the name of the craft person in Craft Person Name field. The name is a mandatory field.

  3. Enter any relevant information about the crafts person in the Description field.

  4. Enter contact details such as, Email id, Phone Number and SMS Mail Id of the craft person.

  5. Select the WorkTrade of the craft person. The Select Supervisor combo box consists of the list of supervisors associated to the selected WorkTrade.  Select a Supervisor and also specify the Cost Per Hour of the crafts person.

  6. Specify the location details of the crafts person such as, Region Name, Site Name, Building Name, Floor Name and Room Name from the combo box.

  7. Save the details. If you wish to save and add new crafts person click Save and add new button.

  8. To restart again click Reset button. You can see the Craft Person added to the list.  

 

Edit Crafts Person

  1. From the Craft Person list view, click the Edit icon beside the craft person name you wish to edit the details. The edit crafts person page opens with the previously configured values.

  2. Modify the required fields and Update the changes.

 

Delete Crafts Person

  1. From the Craft Person list view, select the check box beside the craft person name you wish to delete.  

  2. Click Delete button. A dialog box pops up confirming the delete operation.

  3. Click Ok to proceed. You can see the crafts person getting deleted from the list.

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