Installation and Getting Started

 



 

In Windows

Follow the steps given below to install and set up the ManageEngine FacilitiesDesk application.

  1. Download the ManageEngine FacilitiesDesk_Plus_Windows.exe file.

  2. Click the exe file to start the installation. The FacilitiesDesk installation wizard appears as shown below,

  1. Click Next to proceed with the installation.

  2. The second screen displays the License Agreement. You need to accept the license agreement to proceed with the installation. Click Yes to proceed.

  3. On accepting the license agreement, the installation wizard provides you with the option to choose edition between CMMS Trial Edition, CAFM Trail Edition and Free Edition.

  1. The next step is choosing the installation directory. By default, the application is installed in C:\ManageEngine\FacilitiesDesk directory.



If you wish to change the installation directory, then select Browse button beside the directory path. From the file chooser window, choose the directory of your choice and click Ok.

Note: The installation directory or its parent directories must not have any space character in its name.

  1. Provide a name that needs to appear in the Program Folders. By default, it is ManageEngine FacilitiesDesk 5. Click Next

  2. Enter the port number that has to be used to run the web server. The default port number provided is 8080. If you already have any application running in that port, then enter the number of the port that is free and can be used by the web server to run the FacilitiesDesk application server and click Next.

  1. Choose the Database between MY SQL and MS SQL. By default FacilitiesDesk supports My SQL database, to switch over to MS SQL database you need to configure SQL server to establish connection and start the server. Enter the details as given below,

  1. To install ManageEngine FacilitiesDesk 5 as Windows Service, enable the check box beside Install Windows as Service option. Click Next.

  1. The details provided till now is displayed for your confirmation as shown below,

 

Installation Directory : C:\ManageEngine\FacilitiesDesk
Folder Name : ManageEngine FacilitiesDesk 5
WebServer Port : 8080

  1. After you confirm the above details, the application is installed. On successful installation, the following screen is displayed.



    If you choose to start FacilitiesDesk as Service, then the Server is started automatically and the client window opens. If you do not wish to view the readme file or start FacilitiesDesk as a windows service, de-select the options provided.

  2. Click Finish to complete the installation.

If you had followed the instructions in the wizard and installed the application with the default settings suggested by the wizard, the ManageEngine FacilitiesDesk program group is created in the Start menu. Also, the FacilitiesDesk server will be started and the client window opens with the login page. Enter the user name and password to log into the application.  

 

To manually start the FacilitiesDesk application

  1. Click Start -> Programs -> ManageEngine FacilitiesDesk -> FacilitiesDesk Server to start the web server. This takes approximately 2 minutes in a Windows XP, 512 MB RAM, and 1.0 GHZ processor. Generally, the server is started and the web client is also launched in the default browser.

  2. If the web client is not launched automatically, then click Start -> Programs -> ManageEngine FacilitiesDesk -> FacilitiesDesk Web Client to start the web client. The application opens the login page in your default web browser.

  3. Enter your user name "administrator" and password "administrator" to log in to FacilitiesDesk. As soon as you log in the configuration wizard home page is displayed. Follow the instructions provided in the wizard and click the Next button.

To configure your application settings, refer to the Configurations section.

 

To shut down the FacilitiesDesk application

  1. Click Start -> Programs -> ManageEngine FacilitiesDesk -> Shutdown FacilitiesDesk. A confirmation message is displayed.

  2. Click OK to proceed with the shut down.

Alternatively, you can also right-click on the system tray icon system tray icon and choose Shut down Server. A confirmation message is displayed; click OK to shut down FacilitiesDesk Plus.

 

To reinitialize the server

  1. Go to <FacilitiesDesk>\bin directory.

  2. Execute reinitializeDB.bat to reinitialize the server. Please note that all the data in the server will be lost when you reinitialize.

 

In Linux

 

Follow the steps given below to install and setup the ManageEngine FacilitiesDesk application:

  1. Download the ManageEngine FacilitiesDesk_Plus_Linux.bin file.

  2. Execute the .bin as given below, at your command prompt:

    ./FacilitiesDesk_Plus_Linux.bin
     

    Note: You need to have execute permissions for executing the .bin type files.

     

    The following screen of the installation wizard is opened and the you will be guided through the installation process.

  1. Click Next and follow the steps given in the installation wizard.

  2. The second screen displays the License Agreement. You need to accept the license agreement to proceed with the installation. So select the radio button accepting the license agreement and click Next.

  3. The next step is choosing the installation directory. By default, the application is installed in home/<user>/ManageEngine/FacilitiesDesk directory. If you want to change the installation directory, then click the Browse button beside the directory path.

  4. From the file chooser window, choose the directory of your choice and click Next.

  5. Enter the port number that has to be used to run the web server. The default port number provided is 8080. If you already have any application running in that port, then enter the number of the port that is free and can be used by the web server to run the FacilitiesDesk application server and click Next.
     

    Note: If you wish to provide a port number lesser than 1024 as the web server port, then you need to be the super-user of the system to successfully install and run FacilitiesDesk application.

  6. Click Next. The details that you have provided till now will be displayed as below for your confirmation:

    Details of Installation

    Installation Directory: home/<user>/ManageEngine/FacilitiesDesk
    Product Size                : 47 MB.

  7. If the displayed information is correct, then click the Next button, or else click the Back button and make the necessary changes and proceed with the installation.
  8. After you confirm the above details, the application is installed. On successful installation, the following screen is displayed.   

    If you do not wish to view the Readme file, de-select the check box.
  9. Click Finish to complete the installation.

 

To manually start the FacilitiesDesk application

 

  1. Go to the <FacilitiesDesk>/bin directory and execute the run.sh file as given below:

    $ sh run.sh

  2. To start the web client, open a web browser and type the following in the address field:

    http://localhost:8080


    Here, you need to replace the localhost with the corresponding server name where the FacilitiesDesk web server is running and the port number 8080 should be replaced with the actual port where the server is running. The application opens the login page in your default web browser.

  3. Enter your user name "administrator" and password "administrator" to log in to FacilitiesDesk. As soon as you login the configuration wizard home page is displayed. Follow the instructions provided in the wizard and click the Next button.

To configure your application settings, refer to the Configurations section.

 

To shutdown the FacilitiesDesk application, execute shutdown.sh file from the bin directory as below:

 

sh shutdown.sh -S

 

To reinitialize the server

  1. Go to <FacilitiesDesk>/bin directory.

  2. Execute reinitializeDB.sh to reinitialize the server. Please note that all the data in the server will be lost when you reinitialize.

FacilitiesDesk - Integrated Facilities Management Software

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