Configuring Collector Server Availability Alerts

In Firewall Analyzer Admin Server, alert can be triggered, if the Firewall Analyzer Admin Server is unable to fetch data from the specific Firewall Analyzer Collector Server. The alert triggering is configurable. Collctor non-availability alert configuration notifies the user through e-mail, when the Firewall Analyzer Admin Server is not able to fetch data from the Firewall Analyzer Collector Server(s).

Follow the procedure given below to configure the triggering of alert:

Select the Settings tab in the Web Client. On the right side of the screen, you will see Admin Settings section below the System Settings section. In the Admin Settings section, there will be Collector Availability Alert link.
Click the Collector Availability Alert link. The Collector Availability Alert page opens. In the screen, there will be a link Add Alert on the left side top to add an alert. Below the link, the configured alerts are listed in a table. The details of the table columns are:

Columns	Description
Device Names	The names of the Firewall Analyzer Collector Servers, for which this alert will be triggered, if the servers fails to allow the Admin Server to fetch the data.
Alert Mail Address	Failure to fetch the data from the above mentioned Firewall Analyzer Collector Server will trigger an alert to send e-mail to the configured users e-mail IDs.
Phone Number	The mobile phone number to which the SMS alert notification will be sent.
Location	The location of the Firewall Analyzer Collector Server
Owner	The user to whom the alerts triggered will be automatically assigned
Time Interval (minutes)	The time duration within which the data should be available to the Firewall Analyzer Admin Server. Failure to fetch the data within this time duration will trigger this alert.
Action	This indicates whether the configured alert is enabled or disabled.

To configure an alert, click the

Add Alert link. The Create Availability Alert page opens.

Select the firewall devices for which this alert needs to be triggered using the Change Selection link. A pop-up window Select Devices from the list opens to select the devices. In this the first option will be All Devices, and below the All Devices option the devices are listed. Select the All Devices option or devices as per requirement. The selected devices are displayed under the Selected Devices.
In the "If the logs are not received from the above selected firewall(s) for at least (15 minutes/30 minutes/60 minutes/2 hours/6 hours/12 hours/1 day)" part, select the time duration from the combo box. The time interval options available are: 15 minutes, 30 minutes, 60 minutes, 2 hours, 6 hours, 12 hours, and 1 day.

Configure the following in the Send Alert as section:

Select the Mail check box.
Enter the e-mail address in the Mail To text box, to which the alert has to be sent. Enter multiple e-mail addresses separated by a comma(,).
Optionally, you can modify the e-mail subject in the Subject text box as per your reqruirement.

If the Mail Server is not configured the following note appears and there is a link provided to configure the Mail Server. Configure the Mail Server in order to get the mail alerts.

Note: Mail Server is not configured. Click here to configure the Mail Server.

Select the SMS check box.
Enter the mobile phone number in the SMS To text box, to which the alert has to be sent. Enter multiple phone numbers separated by a comma(,).

If the SMS Settings is not configured the following note appears and there is a link provided to configure the SMS Settings. Configure the SMS Settings in order to get the SMS alerts.

Note: Mail Server is not configured. Click here to configure the Mail Server.

Select the Run Script (SNMP) check box.
Select the script to be run in the Location field. Click the Choose File button to browse the location of the script file. Besides the button, the selected file name will be displayed. If no file is chosen, No file chosen is displayed.

After choosing all the required values, click Add Alert to save and activate the new alert. Click Cancel to cancel the alert configuration.

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