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MSP Center Plus – Agent based Network Monitoring Software
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Microsoft Exchange 2010 Monitoring

Exchange Monitoring

Monitoring Microsoft Exchange Servers is a tough task. It gets tougher when monitoring the exchage servers of multiple customers, as the monitoring requirements vary from customer to customer. You need a tool that helps you monitor according to your customers' requirements, supports all versions of Microsoft Exchange, handles on premise installations as well as data center installations, and can scale to monitor multiple parameters over multiple exchange servers.

Presenting MSP Center Plus - a powerful and scalable managed services tool that helps you overcome all the above mentioned exchange server monitoring challenges. All you need to do is install the MSP Center Plus agent on each of the exchange server machines. MSP Center Plus then automatically starts monitoring all the critical exchange health parameters, services, and event logs and alerts you in no time before the end user experiences the impact.

Similar to Exchange 2007, Exchange 2010 has also been split into various server roles to improve the performance and management of the exchange infrastructure:

  • Exchange Client Access Server
  • Exchange Hub Transport Server
  • Exchange Unified Messaging Server
  • Exchange Edge Transport Server
  • Exchange Mail box Server

The below given tables show the complete list of Performance Counters, Windows Services and Event Logs of the above said server roles. You can add them as custom monitors and monitor them. You can also assigns thresholds to these monitors so that your technicians get notified before the volcano erupts. A template for monitoring these server roles will be available in the future releases. If you wish you to add new Windows Services, Performance Monitors and Event Logs of Exchange 2010, click here.

Mailbox
Server
Hub Transport
Server
Unified Messaging
Server
Edge Transport
Server
Client Access
Server

Mailbox Server controls the exchange database, users' mailboxes and public folders.

Windows Services

Service Display Name Service Name
Microsoft Exchange Throttling MSExchangeThrottling
Microsoft Exchange Active Directory Topology Service MSExchangeADTopology
Microsoft Exchange Information Store MSExchangeIS
Microsoft Exchange Search Indexer MSExchangeSearch
Microsoft Exchange Transport Log Search MSExchangeTransportLogSearch
Microsoft Search (Exchange) msftesql-Exchange

Click here to view the complete list of Windows Services.

Performance Monitors

Monitor Name WMI Class Description Expression Tabular Counter Criteria Instance Expected Value
Replay Queue Length Shows the number of transaction log files waiting to be replayed into the passive copy. Win32_PerfFormattedData_MSExchangeReplication_MSExchangeReplication ReplayQueueLength - - - $Name Indicates the current replay queue length. Higher values cause longer store mount times when a handoff, failover, or activation is performed.
Copy Queue Length Shows the number of transaction log files waiting to be copied to the passive copy log file folder. A copy is not considered complete until it has been checked for corruption. Win32_PerfFormattedData_MSExchangeReplication_MSExchangeReplication CopyQueueLength Yes No - $Name Should be less than 10 at all times for CCR. Should be less than 1 at all times for local continuous replication (LCR).
Temporary Submission Failures/sec - Win32_PerfFormattedData_MSExchangeMailSubmission_MSExchangeMailSubmission TemporarySubmissionFailuresPersec No No - - -
Failed Submissions Per Second - Win32_PerfFormattedData_MSExchangeMailSubmission_MSExchangeMailSubmission FailedSubmissionsPerSecond No No - - -
Successful Submissions Per Second Determines current mail submission rate. Win32_PerfFormattedData_MSExchangeMailSubmission_MSExchangeMailSubmission SuccessfulSubmissionsPerSecond No No - - -
Hub Servers In Retry Shows the number of Hub Transport servers in retry mode. Win32_PerfFormattedData_MSExchangeMailSubmission_MSExchangeMailSubmission HubServersInRetry No No - - Should be 0 at all times.
RPC Slow Requests latency average (msec) Shows the average latency, in milliseconds, of slow requests. Win32_PerfFormattedData_MSExchangeStoreInterface_MSExchangeStoreInterface RPCSlowRequestslatencyaveragemsec Yes - - $Name -
RPC Slow Requests (%) Shows the percentage of slow RPC requests among all RPC requests. A slow RPC request is one that has taken more than 500 ms. Win32_PerfFormattedData_MSExchangeStoreInterface_MSExchangeStoreInterface RPCSlowRequestsPercent Yes No - $Name -
RPC Requests Sent/sec Shows the current rate of initiated RPC requests per second. Win32_PerfFormattedData_MSExchangeStoreInterface_MSExchangeStoreInterface RPCRequestsSentPersec Yes No - $Name -
RPC Requests failed (%) Shows the percentage of failed requests in the total number of RPC requests. Here, failed means the sum of failed with error code plus failed with exception. Win32_PerfFormattedData_MSExchangeStoreInterface_MSExchangeStoreInterface RPCRequestsfailedPercent Yes No - $Name -

Click here to view the complete list of performance monitors

Event logs

Rule Name Log File Event ID Event Soure Severity
MSExchangeTransport Rule Application - MSExchangeTransport Error
MSExchange MailTips Rule Application - MSExchange MailTips Error
MSExchangeApplicationLogic Rule Application - MSExchangeApplicationLogic Error
MSExchange Assistants Rule Application - MSExchange Assistants Error
MSExchangeAL Rule Application - MSExchangeAL Error
MSExchangeTransportLogSearch Rule Application - MSExchangeTransportLogSearch Error
MSExchange ADAccess Rule Application - MSExchange ADAccess Error
MSExchangeServiceHost Rule Application - MSExchangeServiceHost Error
MSExchangeRepl Rule Application - MSExchangeRepl Error
MSExchange Unified Messaging Rule Application - MSExchange Unified Messaging Error

Click here to view the complete list of event logs.

MSP Center Plus